• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 人性化管理
• 包吃包住
• 集团内部调动
• 员工生日礼物

Primary Responsibilities主要职责
1.Manages alloperational tasks as well as their respective delegation and follow-up, toensure the smooth of operation and the highest level of guest satisfaction.
管理所有运营任务以及与之相关的委派与跟进，以确保运营顺畅和客人满意。
2.Anticipate and address guest issues and establish proactive processes to promote guestsatisfaction.
参与并解决客人的问题，建立积极主动的处理流程从而提高客人的满意度。
3.Conduct daily walk through to ensure LQA standards and cleanliness together with allRooms Division policies and procedures are adhered in front and heart of thehouse areas. Initiate action to correct a hazardous situation and notify ERT ofpotential dangers.
进行每日巡视以确保质量标准、卫生标准及所有房务部的政策与程序在前场和后场区域都被遵守和执行，并在发现安全隐患时采取行动并通知危机处置团队。
4.Develop, recommend, implement and manage the operational department’s annual and long term goals.
制定、推荐、实施和管理运营部门的年度和长期目标。
5.Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action.
确保整个运营部门的成本得到控制，并定期分析结果，以突出问题并采取适当的行动。
6.Ensure thatall operations departments are maximizing revenue and profit potentials whileminimizing costs.
确保各运作部门在最大限度降低成本的同时，实现收入和利润的最大化。
7.Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded.
为酒店管理团队和团队成员提供有效的领导，确保达到并超越目标。


Knowledge and Experience 知识经验
1.Prior experience in a leadership role in an international luxury hotel or resort. Preferably with experience in Rooms or Food & Beverage Management.
具有国际奢华酒店或度假村同等工作经验，具有房务或餐饮管理经验者优先。
2.Experience in managing budgets, revenue proposals and forecasting results.
具有管理预算、收入建议和预测结果的经验。
3.Strong communicator, exhibits exceptional leadership in motivating and exertingpositive influences, resulting in positive relationship with colleagues.
善于沟通，在激励和施加积极影响方面表现出卓越的领导力，与同事建立积极的关系。
4.Highly organized, with a keen eye for detail and a drive to achieve targets.
很强的组织性，对细节非常敏锐，目标导向型。 
5.Work honestly with strong responsibility，fairly handle matters. 
工作认真负责，作风正派、处事公正，有良好的素质。
6.Confidently able to resolve problems and make decisions.
具备决策能力、解决问题的能力。
7.Fluent written & spoken English.
流利的英语读写能力。

        三亚海棠湾费尔蒙酒店坐落于拥有“蓝丝带”之称的海棠湾滨海带，是三亚高端奢华品牌酒店，致力于成为休闲旅行者、品牌商业活动和梦幻婚礼的理想首选。      Fairmont Sanya, located beachfront in the blue ribbon Haitang Bay is high-end luxury brand set to become a top choice for leisurely travellers, branded events and memorable weddings.       三亚海棠湾费尔蒙酒店独具创新、历史悠久的国际品牌赋以丰富的中国与海南本土特色酒店元素，酒店餐饮休闲、精品花园及多样化的活动场所相得益彰，将为宾客提供奢华舒适的入住体验。      Fairmont Sanya delivers a unique blend of time-honoured global hospitality entwined with rich cultural elements of Chinese and Hainan hospitality. Complementing the luxurious accommodation and lifestyle & wellness facilities is an exciting collection of dining, lounges and outdoor gardens and activity settings.      酒店提供473间豪华客房、套房及复式家庭套房，部分房间位于新的费尔蒙金尊大楼内。费尔蒙金尊服务是费尔蒙品牌重要的生活方式理念，旨在打造“酒店中的酒店”，为独具慧眼的休闲及商务宾客提供高水准的贵宾服务。     The hotel offers 473 luxurious rooms, Suites and Duplex Family Suites, some of which are located in the new Fairmont Gold Tower. Fairmont Gold Service is an important lifestyle concept of the Fairmont brand, it aims to create a hotel within a hotel, and provide high standard services to discerning leisure and business guests. 关于费尔蒙酒店及度假村        费尔蒙酒店及度假村是享誉全球的酒店集团之一，旗下许多酒店都成为了目的地的地标，如伦敦的The Savoy 酒店，纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道，要想为宾客提供周到的服务，我们首先需要为我们的员工提供良好的待遇。因此，您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会，并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一，我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来，等您开启！ ABOUT FAIRMONT HOTELS & RESORTS       Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!