岗位职责
1.确保部门的工作能被有效的完成;
2.合理分配当天需要完成的房间及工作内容给服务员;
3.确保自己管辖范围内的员工按照批准的系统和程序履行职责;
4.准备工作安排和安排计划清洁及公平的分配给每位楼层服务员;
5.保持所有的布草柜干净清洁整齐,备量充足;
6.确保楼层服务员在下班之前清理吸尘器和整理好其他的清理工具;
7.检查服务员在清洁房间时是否按照正确的方法和流程;
8.确保服务员按照房间打扫顺序对房间进行清洁;
9.检查维修房的进展和计划并协调工程部及时维修;
10.检查开夜床和确保流程是否被正确遵守;
11.检查清洗地毯,维修客房地板,保证一切按标准操作;
12.检查公共区域,保证整齐,干净,卫生。
岗位要求
1.具备酒店同岗位工作经验;
2.熟悉客房清洁流程及VIP接待标准,掌握基础房态管理系统操作;
3.具备较强的服务意识与应变能力,能妥善处理突发事件。
4.严谨认真,能按照集团和酒店相关规定完成工作。
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Guangzhou Marriott Hotel Tianhe 广州正佳广场万豪酒店Located in the new business centre called Tianhe, Guangzhou Marriott Hotel Tianhe is connected to the Metro and adjacent to the Pearl River New City, which is home to many international companies. Our hotel connects to high-end shopping malls including Grandview Mall, where you'll find more than 750 shops and restaurants. We're five minutes from the Guangzhou East Railway Station to Hong Kong and near tourist attractions. We're also just 15 minutes from Guangzhou International Exhibition Centre. Our guest rooms and suites feature luxurious bedding, individual climate control, high-speed Internet, touch-panel controls, and in-room safe. Catch up with colleagues at our restaurants or lounges. Rejuvenate with a spa treatment. Stay fit at our 24-hour health centre and indoor pool. With 895 square metres of meeting space and catering services, events are unforgettable. Whether visiting for business or the Canton Fair, our Guangzhou hotel offers first-class accommodations.广州正佳广场万豪酒店位于全新的天河商务中心内,与地铁相连,同时靠近国际公司云集的珠江新城。酒店与多个高端购物中心相连,包括拥有超过750家商店及餐厅的正佳广场。5分钟开外即是广州火车东站,助您轻松畅游香港及附近的旅游景点。广州国际会展中心距此也仅15分钟路程。酒店的319间客房及套房宽敞迷人,豪华床上用品、独立温控器、高速上网、触控面板和客房内保险箱等一应俱全。餐厅及酒廊供应缤纷美食,堪称同事欢聚的理想之选。水疗护理则让您倍感舒适惬意。24小时健身中心和室内泳池更可方便您强身健体。此外,酒店还提供895平方米的会议空间和餐饮服务,难忘活动尽在于此。无论商务旅行还是参加广交会,我们一流的住宿环境都是您的最佳选择。Hotel Highlights Guangzhou hotel in the Tianhe business district near the Railway Station, Metro, shopping Amenities include restaurants, indoor pool, event facilities, health centre, high-speed Internet 15 minutes from the Guangzhou International Convention & Exhibition Centre, near attractions酒店特色 酒店位于天河商务区,靠近火车站、地铁站、购物中心 设施包括餐厅、室内泳池、活动设施、健身中心、高速上网 距广州国际会展中心 15 分钟路程,同时靠近各大景点面试时间:周一至周五 9:00-18:00招聘热线:020-89928888转8702 13533386162面试携带:身份证原件Guangzhou Marriott Hotel Tianhe 228 Tianhe Road,Tianhe District Guangzhou, Guangdong 510620 China Phone:86 20 8992 8888Fax :86 20 6102 9999中国广东省广州市天河区天河路 228 号 广州, 广东 510620 中国 电话:86 20 8992 8888传真: 86 20 6102 9999更多招聘职位请登陆万豪国际网站申请 http://www.marriott.com/careers