• 五险一金
• 双休
• 带薪年假
• 员工生日礼物
• 岗位晋升
• 包吃包住
• 管理规范
• 年度旅游
• 节日礼物
• 技能培训

Duties and Responsibilities工作职责
·         Conducts shift briefings to ensure hotel activities and operational requirements are known
·         进行有效的交接班简报工作，以明确酒店活动和运营要求
·         Supervise front office operations during assigned shift including:
·         在当班期间监督前厅部运营情况，包括：
o      Maintenance of guest information
维护客户信息
o      Maintenance of information about local events
o      维护当地活动的信息
o      Compile occupancy statistics
o      统计入住情况
o      Supervise the use of he public address system
o      监督公共广播系统的使用
o      Supervise group bookings
o      监督团组预订情况
o      Assisting with serious complaints
o      协助解决严重投诉问题
·         Supervise cashiering activities during shift including:
·         在当班期间监督收银活动，包括：
o      Cash handling and banking procedure
o      现金处理和银行业务程序
o      Dealing with irregular payments
o      处理非法支付情况
o      Instructing staff in credit policies and facilities
o      就信用政策和设备对员工进行指导
o      Instructing staff in cash security procedures
o      就现金安全程序对员工进行指导
o      Carry out debtor control
o      实施应收帐款控制
o      Prepare reports
o      准备财务报告
o      Supervise the cashiering system
o      对收银系统实施监管
·         Works with Superior and Human Resources on manpower planning and management needs
·         与上级领导和人力资源部一起进行人力规划和管理需求。
·         Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
·         与上级领导和财务总监一起编制和管理部门预算。

QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
·            Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
·            拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
·            Proficient in the use of Microsoft Office and Front Office System
·            熟练使用微软办公软件和前台系统
·            Problem solving and organizational abilities
·            具有解决问题和组织能力
 
Qualifications –
学历
·         Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
·         具有酒店行政管理，酒店管理或相关的大专学历或专业证书。
 
Experience –
经验
·         1 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience. 
·         拥有1年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

西安绿地假日酒店，由洲际酒店集团管理，精心选址于西安高新技术开发区的商业区核心位置，坐拥黄金地段，交通十分便捷，是都市中一道美丽的风景线。下榻于此，感受时尚繁华之魅力，享受体贴入心之服务，度过舒适惬意的时光，拥有至臻至尊的入住体验。