【岗位职责】
1.全面负责酒店宴会业务的销售和运营管理工作,包括婚宴、商务宴会、会议等活动的统筹安排。
2.负责宴会客户的开发和维护,与客户沟通需求,制定宴会方案并报价。
3.协调酒店各部门(厨房、客房、工程等)资源,确保宴会活动顺利执行。
4.监督宴会服务质量,确保符合酒店标准和客户要求,处理宴会过程中的突发问题。
5.负责宴会团队的管理和培训,提升团队专业技能和服务水平。
6.统计分析宴会业务数据,制定销售策略,完成宴会营收目标。
7.控制部门能源费用和运营相关成本。
8.监管本部门内固定资产和设施设备,确保丢失和破损在正常范围内。
9.根据业务和酒店的需要,随时增加的其他职责和任务。[Job Responsibilities]
- Take full responsibility for the sales and operational management of the hotel's banquet business, including the overall coordination of wedding receptions, corporate banquets, conferences, and other events.
- Be responsible for the development and maintenance of banquet clients, communicate with clients regarding their needs, develop banquet proposals, and provide quotations.
- Coordinate resources across various hotel departments (Kitchen, Housekeeping, Engineering, etc.) to ensure the smooth execution of banquet events.
- Supervise banquet service quality to ensure compliance with hotel standards and client requirements, and handle any unforeseen issues during events.
- Be responsible for the management and training of the banquet team, enhancing the team's professional skills and service standards.
- Conduct statistical analysis of banquet business data, formulate sales strategies, and achieve banquet revenue targets.
- Control departmental utility expenses and operational-related costs.
- Oversee fixed assets and facilities/equipment within the department, ensuring that losses and damages remain within acceptable limits.
- Undertake any additional duties and tasks as required by business operations and hotel needs.
【岗位要求】
1.专科及以上学历,酒店管理、市场营销相关专业。
2.6年以上高星级酒店宴会管理经验,熟悉宴会销售和运营流程。
3.具备良好的客户沟通能力和销售技巧,能够独立与客户对接。
4.具有较强的统筹协调能力和应变能力,能够处理复杂的宴会需求。
5.熟练使用办公软件,具备一定的英语沟通能力。
6.年龄40周岁及以下,身体健康,责任心,形象气质佳。
7.有大型宴会和外卖活动策划执行经验者优先。
8.有高星级国际品牌酒店工作经验者优先。[Job Requirements]
- Hold a college degree or above (associate degree or higher), preferably in Hotel Management, Marketing, or a related field.
- Have more than 6 years of banquet management experience in a high-star-rated hotel, with familiarity with banquet sales and operational processes.
- Possess strong client communication skills and sales techniques, with the ability to independently interface with clients.
- Demonstrate strong overall coordination and problem-solving abilities, with the capacity to handle complex banquet requirements.
- Be proficient in office software and possess a certain level of English communication skills.
- Be aged 40 or below, in good health, have a strong sense of responsibility, and present a professional appearance and demeanor.
- Candidates with experience in planning and executing large-scale banquets and off-site catering events are preferred.
- Candidates with prior experience in high-star-rated international brand hotels are preferred.
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雄安凯宾斯基大酒店是雄安国贸中心项目的重要组成部分,按照“绿色、智能、创新”理念倾力打造,面积约8.5万平方米,由高端酒店和高级公寓组成,拥有约410间客房和131套服务式公寓,配备了一个占地1000多平方米的宴会厅和多个会议室、全天候餐厅、啤酒屋、大堂酒吧、熟食店和中餐厅,满足商务和休闲旅客的需求。雄安凯宾斯基大酒店的建成将充分发挥承接高质量疏解功能,为雄安国贸中心打造集高品质商务办公、高端集中商业、星级酒店、服务式公寓、轨道交通及航空服务功能于一体的雄安特色TOD(以公共交通为导向的发展模式)项目提供重要支撑。