【岗位职责】
1、负责餐厅日常服务工作,包括餐前准备、餐中服务及餐后收尾工作,确保服务流程顺畅;
2、热情接待宾客,主动介绍菜品及酒水,提供专业的点餐建议,提升宾客用餐体验;
3、及时响应宾客需求,处理用餐过程中的各类问题,确保宾客满意度;
4、保持餐厅环境整洁,定期检查餐具、桌椅等设施的摆放与卫生状况;
5、协助收银员完成结账工作,确保账单准确无误;
6、遵守酒店服务标准及食品安全规范,确保服务与卫生质量达标;
7、参与部门培训,不断提升服务技能与专业知识。
【岗位要求】
1、具备良好的服务意识与沟通能力,能够以热情、耐心的态度对待宾客;
2、身体健康,形象端正,能够适应站立工作及早晚班次安排;
3、具备团队合作精神,能够与同事高效协作完成工作任务;
4、学习能力强,愿意接受酒店服务相关培训并快速掌握服务技能;
5、有餐饮服务经验者优先,无经验者可提供岗前培训;
6、能够适应快节奏工作环境,具备一定的抗压能力。
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酒店坐落于成都双流国际机场核心区域,距离机场航站楼仅约8分钟车程,交通极其便利。酒店周边路网发达,可快速抵达成都市中心、金融城商圈及多个旅游目的地,是您经停成都或探索川蜀风情的理想选择。Hilton Garden Inn Chengdu Shuangliu Airport is ideally located in the core area of Chengdu Shuangliu International Airport, only about 8 minutes’ drive from the terminal, offering excellent transportation connectivity. The hotel provides easy access to downtown Chengdu, the Financial City business district, and major tourist attractions, making it a perfect base for both business and leisure travelers.舒适客房与灵活会议空间酒店拥有213间现代舒适的客房及套房,均配备花园酒店品牌特色的高效工作区、舒适床上用品及智能设备接口,为您提供安心舒适的休憩体验。酒店还设有约300平方米的灵活宴会空间,包含一个多功能厅,可根据会议、宴会或活动需求自由组合,配备先进视听设备与专业服务团队,是举办中小型会议、社交活动与庆典的理想选择。The hotel features 213 well-appointed guest rooms and suites, each designed with the brand’s signature Garden Sleep System® bed, a practical work area, and modern connectivity options to ensure a restful and productive stay. Additionally, the hotel offers approximately 300 square meters of flexible event space, including a versatile function room that can be configured to suit meetings, banquets, or social events, supported by advanced AV equipment and professional planning services.餐饮休闲与配套服务酒店内设全日制餐厅,提供中西式自助早餐及零点菜品;大堂吧则是会客小酌或短暂放松的惬意空间。24小时开放的健身中心、自助洗衣房及便利店等配套设施,全方位满足宾客差旅所需,让您的旅程更轻松从容。Guests can enjoy all-day dining , which serves buffet breakfast and à la carte options, or unwind with a drink at the Pavilion Lounge. The hotel also features a 24-hour fitness center, self-service laundry, and a convenience store, providing added comfort and convenience for every traveler.