• 五险一金
• 12%公积金
• 法定三薪
• 包吃包住
• 生日福利
• 结婚生育福利
• 带薪年假
• 带薪病假
• 月休8天
• 职业发展规划

【岗位职责】
1.	安全环境保障：全面负责为酒店客人及员工营造并维护安全、有序的居住与工作环境，持续评估酒店各区域的安全风险，制定针对性防范措施，确保客房、公共活动区、办公区、后勤区域等场所的人员及财产安全。
Safety Environment Guarantee: Fully responsible for creating and maintaining a safe and orderly living and working environment for hotel guests and employees, continuously assessing safety risks in various areas of the hotel, formulating targeted preventive measures, and ensuring the safety of personnel and property in guest rooms, public activity areas, office areas, logistics areas and other places.		
2.	法规与规范执行：严格遵守并监督落实当地卫生防疫、安全生产、消防管理等相关法律法规及行业标准，确保酒店运营完全符合政府监管要求；同时，严格执行公司内部安全规范、应急处理流程及地方各项规章制度，定期组织全员学习并考核。
Implementation of Regulations and Norms: Strictly abide by and supervise the implementation of relevant laws, regulations and industry standards such as local health and epidemic prevention, work safety, and fire management, ensuring that hotel operations fully comply with government regulatory requirements; at the same time, strictly implement internal company safety norms, emergency handling procedures and various local rules and regulations, and regularly organize learning and assessment for all staff.		
3.	应急管理统筹：牵头制定并不断优化酒店各类突发事件（如火灾、治安事件、医疗急救、自然灾害等）的应急处置预案，定期组织应急演练，确保员工熟练掌握应急操作流程；在突发事件发生时，作为现场主要指挥者，迅速协调资源、启动预案，较大限度降低损失并保障人员安全。
Emergency Management Coordination: Take the lead in formulating and continuously optimizing emergency response plans for various emergencies in the hotel (such as fires, security incidents, medical first aid, natural disasters, etc.), regularly organize emergency drills to ensure that employees are proficient in emergency operation procedures; in the event of an emergency, act as the on-site chief commander, quickly coordinate resources, activate the plan, minimize losses and ensure personnel safety.		
4.	安全体系建设：建立健全酒店安全管理体系，包括门禁管理、监控系统运维、消防安全巡查、治安防范等制度，指导团队严格执行日常安全检查，及时发现并整改安全隐患，确保消防设施、监控设备、报警系统等处于良好运行状态。
Safety System Construction: Establish and improve the hotel's safety management system, including systems such as access control management, monitoring system operation and maintenance, fire safety inspections, and public security prevention. Guide the team to strictly carry out daily safety inspections, promptly identify and rectify potential safety hazards, and ensure that fire-fighting facilities, monitoring equipment, alarm systems, etc. are in good operating condition.		
5.	与当地公安、消防、卫生等政府职能部门保持密切沟通与良好协作，配合其开展安全检查、联合演练等工作；加强与酒店各部门（如前厅、客房、工程、餐饮等）的联动，确保安全管理要求在各环节有效落地；必要时协助处理客人的安全咨询或投诉。
Maintain close communication and good collaboration with local public security, fire protection, health and other government functional departments, and cooperate with them in conducting safety inspections, joint drills and other work; strengthen linkage with various departments of the hotel (such as front office, housekeeping, engineering, catering, etc.) to ensure that safety management requirements are effectively implemented in all links; assist in handling guests' safety inquiries or complaints when necessary.		
6.	通过员工综合技能的运用，综合工作的分派及灵活的工作时间安排，以优化工作流程，提升员工的工作效率。
By utilizing employees' comprehensive skills, coordinating work assignments, and arranging flexible working hours, the work processes can be optimized and employees' work efficiency can be improved.		
7.	有处理突发事件的能力，能根据酒店相关标准及要求，快速处理突发事件。
Having the ability to handle emergencies, and being able to deal with them quickly in accordance with the relevant standards and requirements of the hotel.		
8.	密切关注客户需求和市场动态，根据客人的反馈和需求调整、创新服务内容，提升客人的体验感。
Pay close attention to customer needs and market dynamics, adjust and innovate service content based on customers' feedback and demands, so as to enhance customers' sense of experience.		
9.	监督并协助招聘筛选部门的所有员工，确保部门负责人遵守酒店的招聘原则，依据岗位相关要求来选择员工。
Supervise and assist all employees in the recruitment and screening department, ensuring that department heads abide by the hotel's recruitment principles and select employees in accordance with the relevant requirements of the positions.		
10.	监督部门所有员工的按时出勤和仪容仪表，确保他们根据酒店的仪容仪表规范，着装整齐并保持高标准的个人卫生及形象。
Supervise all employees in the department on their punctual attendance and appearance, ensuring that they are neatly dressed in accordance with the hotel's grooming standards and maintain a high level of personal hygiene and image.		
11.	进行部门负责人的年度职业发展面谈，协助他们完成职业发展目标。确保他们同样对他们的员工进行绩效评估。
Conduct annual career development interviews with department heads, assist them in achieving their career development goals, and ensure that they also conduct performance evaluations for their employees.		
12.	领导和激励团队，建立积极向上的工作氛围，提高员工的工作满意度和忠诚度；鼓励员工开拓创新的精神，并认可他们所作出的贡献。
Lead and motivate the team, foster a positive working atmosphere, enhance employees' job satisfaction and loyalty; encourage employees' pioneering and innovative spirit, and recognize their contributions.		
13.	执行健康及安全法规、政策及程序。
Implement health and safety regulations, policies and procedures.		
14.	执行酒店安全及紧急情况政策及程序。
Implement hotel safety and emergency policies and procedures.		
15.	确保员工充分的理解并遵守员工手册内容。
Ensure that employees fully understand and comply with the contents of the employee handbook.

【岗位要求】
1.	大学专科及以上学历。
College diploma or above.		
2.	至少3年以上酒店相关岗位工作经验。
At least 3 years of work experience in hotel-related positions.		
3.	持有消防设施操作员证书优先。
Possession of a Fire Equipment Operator Certificate is preferred.		
4.	熟练使用电脑办公软件。
Proficiency in using computer office software.		
5.	良好的中英文读写能力
Chinese and English reading and writing skills is good.      

云品酒店·杭州即将开幕的云品酒店·杭州位于钱塘江南岸钱江世纪城核心区，紧邻钱江世纪公园、杭州奥体博览中心。酒店所在的台泥中国营运中心杭州公亮大楼（楼高45层），获得世界级LEED绿建筑认证及WELL健康建筑标准认证，是一座集绿色节能、智慧办公、休闲购物于一体的现代化大楼。云品酒店·杭州为云朗观光集团大陆的第一家酒店，以意大利的文化美学为设计主轴。云朗观光集团主要从事酒店事业的开发、加盟及委托经营相关业务，累积已达近四⼗年的连锁酒店经营基础，⽬前在台湾拥有一系列酒店品牌，包括「君品酒店」、「云品温泉酒店」、「翰品酒店」、「兆品酒店」、「品文旅」，及餐饮品牌「君品Collection」与精品旅宿平台「云品Collection」，旗下「台北君品酒店」的颐宫中餐厅，自2018年起连续八年蝉联米其林三星殊荣（2018-2025），是全球为数不多的三星中餐厅之一。同时，我们在意大利拥有多家饭店及庄园，包含「罗马大饭店（罗马）」、「云水之都（威尼斯）」、「翡冷翠百花宫(佛罗伦萨)」、「蓉庄（佛罗伦萨）」、「岚庄（温布里亚）」、「圣庄（皮埃蒙特）」等据点，其中「云水之都」馆内GLAM餐厅连年蝉联米其林二星，是威尼斯主岛星级最高的餐厅；皮埃蒙特圣庄的Locanda Sant'Uffizio亦为米其林二星；佛罗伦萨翡冷翠百花宫的Atto di Vito Mollica则拥有一星。云品酒店·杭州拥有190间客房分别以意大利代表城市罗马、佛罗伦萨、威尼斯及米兰的特色作为楼层主题，餐饮则有中餐厅、意大利餐厅、全日餐厅、大堂咖啡厅等，以及位于顶楼的露天酒吧，可一览钱塘江壮阔景色。酒店还提供了多功能会议室、宴会及户外宴会区、SPA芳疗服务、高空游泳池与运动休憩设施。酒店的设计灵感是从意大利文艺复兴溯源，探寻那段时光为世界留下的灵魂遗产。在东方“丝绸之府”，这是一家将意大利文艺复兴美学及精神携入钱塘江畔的文化艺术酒店。每间客房的设计独特且赏心悦目，以意大利历史文化的底蕴，佐以美学、思想、艺术和饮⾷的呈现，提供独一无⼆的沉浸式住宿体验。我们坚信『顶级的奢华』，是此刻能丰盈内心的体验，更是流进岁月的记忆。因此，我们将持续秉承 “以心为本”的服务准则，由心出发，为宾客打造沉浸式奢华体验。Situated in the heart of Qianjiang Century City on the south bank of the Qiantang River, the soon-to-open Fiore Della Cina Hangzhou is adjacent to the Qianjiang Century Park and the Hangzhou Olympic & International Expo Centre. The hotel is located within the TCC.C.F.Koo Building—a 45-story modern tower that has earned world-class LEED green building certification and WELL Health-Safety Rating certification. This integrated complex combines green energy efficiency, smart offices, and leisure shopping.Fiore Della Cina Hangzhou, LDC Hotels & Resorts' first hotel in Mainland, takes the cultural aesthetics of Italy as its central design theme. LDC Hotels & Resorts is primarily engaged in hotel development, franchising, and management operations. With nearly four decades of experience in chain hotel management, the Group has established a diverse portfolio of hotel brands in Taiwan, including “Palais de Chine,” “Fleur de Chine,” “Chateau de Chine,” “Maison De Chine,” and “Hotel Pin,” as well as the dining brand “Palais Collection” and the boutique hospitality platform “Fleur Collection.” There are extremely rare Michelin three-starred Chinese restaurants in the world, and Le Palais at Palais de Chine in Taipei has consecutively held this highest honor for eight years, from 2018 to 2025. All three of our Italian restaurant locations have been recognized with Michelin stars in 2026.In Italy, the Group operates multiple hotels and estates, with properties located in Rome, Venice, Florence, Umbria, and Piedmont, including “A.Roma Lifestyle Hotel (Rome),” “Palazzo Venart (Venice),” “Palazzo Portinari Salviati (Florence),” “Villa Ortaglia (Florence),” “Villa Monte Solare (Umbria),” and “Relais Sant’Uffizio (Piedmont).”It features 190 guest rooms, with floors themed around iconic Italian cities: Rome, Florence, Venice, and Milan. It features sophisticated dining venues including a Chinese restaurant, an Italian restaurant, an all-day dining outlet, and a lobby lounge. The rooftop open-air bar commands panoramic views of the majestic Qiantang River. It also offers multifunctional conference rooms, banquet and outdoor event spaces, a SPA and wellness service, a sky pool, and sports and leisure facilities. . GLAM, located in the “Palazzo Venart,” has retained its two Michelin stars for consecutive years and is the highest-rated restaurant on the main island of Venice. Locanda Sant'Uffizio in Piedmont’s Relais Sant’Uffizio also holds two Michelin stars, while Atto di Vito Mollica at the Palazzo Portinari Salviati in Florence has earned one star.The hotel's design inspiration traces back to the Italian Renaissance, exploring the enduring legacy of that era. In the East's "Home of Silk," this is a cultural and artistic hotel that brings the aesthetics and spirit of the Italian Renaissance to the banks of the Qiantang River. Each guest room is uniquely and delightfully designed, infused with the richness of Italian history and culture, and presented through aesthetics, philosophy, art, and cuisine, offering a one-of-a-kind immersive accommodation experience.We firmly believe that 'ultimate luxury' is an experience that enriches the present moment and becomes a memory that flows through time. Therefore, we remain committed to our "Heart-Driven" service philosophy, creating immersive luxury experiences for our guests from the heart.