岗位职责
 
以热情专业的服务迎接宾客，引导客户完成预约、咨询、项目推荐及结账全流程。
 
熟练操作运营系统，高效协调宾客与理疗师的时间安排，优化整体接待效率。
 
细致解答宾客关于SPA项目、产品及价格的疑问，提供个性化专业建议。
 
准确处理现金、POS机、移动支付等多种结账方式，确保账务清晰无误。
 
维护SPA中心前厅与休息区的整洁环境，协助管理宾客寄存物品。
 
记录客户偏好，协助处理客诉事宜，并定期进行客户回访与关系维护。
 
细致完成每日开店与闭店流程，确保运营顺畅有序。
任职要求
 
中专或高中及以上学历。
 
形象气质佳，具备良好的亲和力。
 
具备优秀的沟通表达能力及灵活的应变能力。
 
具有良好的团队协作精神。
 
服务意识强，具备高度责任心。
 
能熟练使用基础办公软件。
 
具备基础的销售与服务推介能力。
岗位福利
 
完善的社会保障（五险一金）。
 
弹性工作制，助力平衡工作与生活。
 
享受带薪年假。
 
公司提供食宿，非住宿员工可享住房补贴。
 
系统的岗位培训，并提供储备店长晋升通道。
 
优美的工作环境与积极协作的团队氛围。
优先考虑条件
 
有SPA或相关行业工作经验者优先。
 
熟练掌握粤语者优先。

Job Responsibilities
 
Greet guests with warm and professional service, guiding them     through the entire process including appointment booking, consultation,     treatment recommendations, and payment.
 
Skillfully operate the operating system to efficiently     coordinate schedules between guests and therapists, optimizing overall     reception efficiency.
 
Carefully answer guests' questions regarding SPA treatments,     products, and pricing, providing personalized professional advice.
 
Accurately handle various payment methods including cash, POS     machines, and mobile payments, ensuring clear and correct accounting.
 
Maintain the cleanliness and order of the SPA center's front     desk and lounge areas, and assist in managing guests' stored belongings.
 
Record guest preferences, assist in handling customer     complaints, and conduct regular follow-ups to maintain customer     relationships.
 
Meticulously complete daily opening and closing procedures to     ensure smooth operations.
Job Requirements
 
Vocational school or high school diploma or above.
 
Pleasant appearance and demeanor, with strong interpersonal     skills.
 
Excellent communication skills and flexibility in handling     various situations.
 
Strong team spirit and collaborative ability.
 
High sense of service awareness and responsibility.
 
Proficient in using basic office software.
 
Basic sales and service recommendation skills.
Benefits & Compensation
 
Comprehensive social security (Five Social Insurances and One     Housing Fund).
 
Flexible working hours to support work-life balance.
 
Paid annual leave.
 
Company-provided meals and accommodation; housing allowance     available for non-residing employees.
 
Systematic job training and a reserve store manager promotion     path.
 
Pleasant working environment with a positive and collaborative     team atmosphere.
Preferred Qualifications
 
Prior experience in SPA or related industries is preferred.
 
Proficiency in Cantonese is preferred.Job Responsibilities     Greet guests with warm and professional service, guiding them through the     entire process including appointment booking, consultation, treatment     recommendations, and payment.
 
Skillfully operate the operating system to efficiently     coordinate schedules between guests and therapists, optimizing overall     reception efficiency.
 
Carefully answer guests' questions regarding SPA treatments,     products, and pricing, providing personalized professional advice.
 
Accurately handle various payment methods including cash, POS     machines, and mobile payments, ensuring clear and correct accounting.
 
Maintain the cleanliness and order of the SPA center's front     desk and lounge areas, and assist in managing guests' stored belongings.
 
Record guest preferences, assist in handling customer     complaints, and conduct regular follow-ups to maintain customer     relationships.
 
Meticulously complete daily opening and closing procedures to     ensure smooth operations.
Job Requirements
 
Vocational school or high school diploma or above.
 
Pleasant appearance and demeanor, with strong interpersonal     skills.
 
Excellent communication skills and flexibility in handling     various situations.
 
Strong team spirit and collaborative ability.
 
High sense of service awareness and responsibility.
 
Proficient in using basic office software.
 
Basic sales and service recommendation skills.
Benefits & Compensation
 
Comprehensive social security (Five Social Insurances and One     Housing Fund).
 
Flexible working hours to support work-life balance.
 
Paid annual leave.
 
Company-provided meals and accommodation; housing allowance     available for non-residing employees.
 
Systematic job training and a reserve store manager promotion     path.
 
Pleasant working environment with a positive and collaborative     team atmosphere.
Preferred Qualifications
 
Prior experience in SPA or related industries is preferred.
 
Proficiency in Cantonese is preferred.

Hui-SPA是一家专注于高端美容养生服务的专业机构，成立于2015年，现拥有3家直营门店和一支30余人的专业服务团队。作为美业领域的专业服务商，我们致力于为都市精英人群提供定制化的健康美容解决方案。企业核心业务涵盖三大板块：1. 专业面部护理：引进德国HydraFacial、以色列射频等国际尖端设备2. 身体理疗项目：包含中医推拿、泰式古法按摩、热石疗法等特色服务3. 私人订制疗程：由资深美容顾问1v1设计个性化护理方案技术团队由8位持有CIDESCO/ITEC国际认证的美容师领衔，所有服务人员均需完成300小时岗前实训。我们与瑞士Valmont、法国Decléor等顶级品牌建立长期合作，确保使用产品的安全性和功效性。经营特色：- 采用会员预约制服务模式- 单店日均接待量控制在15-20人次- 客户满意度持续保持在96%以上- 年度服务复购率达75%目前已在本地高端商圈建立稳定的客户群体，服务超过5000名注册会员。2023年新开设的旗舰店引入智能皮肤检测系统和VR放松舱等科技设备，标志着我们向"科技+美容"的创新服务模式转型。企业坚持"专业立身、服务致胜"的经营理念，通过持续的技术升级和服务优化，致力于成为区域美业市场的标杆品牌。