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Position Summary职位概述
This position is concerned with supervising group of cleaners to maintain the public area within the hotel premises in high cleaning standard constantly and maintain all the equipment are functional.
本岗位负责监督确保酒店内所有的公共区域整洁干净，达到高的标准。同时也维护保持所有的设备完好，正常运行。
1. To distribute assignment to PA attendant.
给公共区域员工分配任务。
2. To tour the entire public area in sequence.
按顺序巡视整个公共区域。
3. To ensure proper cleaning, vacuuming are being done in the restaurant outlets, function rooms, lobbies and rest rooms.
确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理，如清洗、用吸尘器。
4. To report any damage of carpet or furniture, etc. for immediate repairs.
要及时汇报地毯和家具的损坏，以便急修及降低损失。
5. To keep following up the repairing work until it has been completed.
跟踪急修事宜，确保维修已经完成。
6. To check equipment to assure they are functional, clean and properly stored.
检查确保机器的被清洁、正常工作及妥善存放。
7. To check all the rest rooms frequently to keep up a hygienic standard.
检查所有洗手间始终处于高卫生标准。
8. To arrange toilet attendants for standing by during the VIP function
在有VIP客人时安排充分的洗手间服务员。
9. To check back stairs to assure the cleanliness is maintained.
检查楼梯确保卫生及清洁。
10. Checks soteam team members are neat and well presented at all times. Proper usage of chemical with minimum wastage.
员工能够正确使用化学药品， 尽可能减少浪费。
11. Ensure the flowers and plants in good conditions, report to Executive Housekeeper if find any problems and inform the supplier to change it in time.
负责鲜花和植物的状态良好，如需更换，报告行政管家通知花房更换。
12. Ensure the PA storeroom is clean and that chemicals and tools are prepared well.
确保PA仓库干净整洁， 清洁用品和工具充足。
13. Check PAteam member’s grooming, personal hygiene and appearance.
检查公共区域员工的仪表,个人卫生和形象。
14. Assist with the preparation of team member duty rosters.
协助准备员工排班表。
15. Assist with team member training and development.
协助进行员工的培训和发展。
16. Supervise team member performance.
指导员工表现。
17. Record status of daily attendance for all PA team members.
记录所有公共区域员工出勤的情况。
18. Keep good communication with other departments.
同其他部门协调工作。
19. Deliver high quality service to guests.
提供高品质的对客服务。
20. Ensure guest needs and reasonable requests are met.
确保客人需求与合理的要求被满足。
21. Adhere to hotel cleaning and maintenance programs.
坚持酒店的清洁和养护程序。
22. Ensure a high level of cleaning is maintained in your work area.
保持维护所在工作区域的高度整洁。
23. Abide by the Hotel’s Policies and Procedures, Hilton Code of Business Conduct and the hotel’s team member Handbook.
遵守酒店的工作政策及程序，遵守希尔顿的商业行为规范以及员工手册中的条款。
24. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要 ，该部门有权更改或补充该职位描述。
25. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
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酒店业--国际高端酒店/5星级
100-499人
私营．民营企业
阿勒泰禾木康莱德酒店位于新疆维吾尔自治区阿勒泰地区布尔津县吉克普林西二路西,中一路南，毗邻吉克普林国际滑雪场，周边自然风光优美，滑雪便利，是喀纳斯景区内首家且唯一的奢华酒店。酒店拥有140间客房及套房，1间融合了粤菜与新疆菜的精致中餐厅，1间灵感源自新疆蒙古族传统呼麦艺术、兼具传统韵味与现代舒适感的大堂酒廊，配备了4间舒适的SPA理疗室和按摩浴池，提供本地特色的餐饮体验及疗愈服务。Benefits for Team Member 员工福利1.Duty Meals 工作餐2.Free Team Member Dormitory 免费员工宿舍3.Social Insurance and Housing Fund 社会保险和住房公积金4.Team Member Travel Program 团队成员入住优惠价5.Leave Benefits 假期福利Public Holiday，annual leave，paid Medical leave法定节假日，年假，带薪病假6.Team Member Training System 团队成员培训
