Base in Pudong Airport
Pre-Opening and operations
·      Work with HQ relateddivisions to establish, recommend and follow up on the concept brief, layoutdesign, equipment, product and service matrix, uniforms, expenditure,equipment, manning, operation flow and other services offers and newtechnology. Maintain and manage pre-opening and post opening budget
·      Follow up all pre-openingrelated implementation, installation, license and equipment with the Projects,Group Operations and field team, including local contractors and governmentauthorities
·      Establish the pre-openingcritical path, OE list, manning and others with the HQ and field teams.
·      Manpower recruitment,training and supervision
·      Formulate operations’Standard Operation Procedures (“SOP”) according to China operations’ BrandStandard and operational requirements for each PPL outlets’ customization. 
Post-Opening operations
·      Ensure that the loungesand operations comply with all applicable legislation and well as industrycodes of practice, from an operational level this includes areas such asOH&S, staff rostering, Liquor Licensing, Health & Hygiene, FoodHandling etc
·       Identify and driveimprovements and / or implementation of new services and operational policies 
·      Responsible for hotelP/L, preparation forecast of budget and manpower allocation
·      Monitor and report on themarket activities and raise the profile of the Company’s Airport Loungesthrough networking, business contacts and promotion. Formulate long-termstrategic business plan to sustain business growth. Identify new and potentialB2B and B2C business opportunities and conduct business expansion planning
·      Handle client complaintand staff grievances
·      New projects /initiatives as assigned by management

JOBREQUIREMENTS
·      Tertiary educationqualification in Hospitality Management or related discipline
·      Minimum 8 years' relevantexperience with 3 years at senior management level in hospitality industry
·      Solid hotel pre-openingand operations experience is a must. Knowledgeable in all aspects of managingand leading services and hospitality nature of business or outlet.
·      Excellent time managementskills and able to work under pressure
·      Detail-minded, efficient,well-planned with good business sense
·      Strong communication andinterpersonal skills with analytical mind
·      Calm, efficient andorganized
·      Excellent personalpresentation and communication skills
·      Accountable and resilient
·      Multi-lingual, excellentspoken and written English and Mandarin 
·      Travelling is requiredwhen deemed necessary

广州航领管理咨询有限公司成立于 2005 年，是环亚机场服务管理集团旗下、立足广州、布局全国的专业服务与管理运营企业，注册资本 7000 万港元，实力雄厚、运营稳健。公司聚焦机场贵宾服务、酒店管理、商业运营、企业管理咨询、品牌策划、会议展览等核心业务，为航空、交通、文旅、商务等领域提供高品质一体化解决方案。凭借成熟的服务体系、专业的运营团队与高标准管理经验，已成为交通枢纽与高端商旅服务领域的优质服务商。我们坚持以人为本、专业精进、合作共赢的理念，重视人才培养与团队发展，提供规范薪酬、完善福利与清晰晋升通道。诚邀积极进取、热爱服务与运营的你加入，与航领携手，共筑高品质服务新标杆。