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协助监督部门操作指南的准备和更新。
Oversees the preparation and update of individual Departmental
Operations Manuals.召开部门每日例会。确保部门每日的例会的效率和必要性。
Conducts regular divisional communications meetings and ensure that
departmental briefings and meetings are effective and conducted as necessary.协助向物料部提供各个厨房所需的购物清单。
Provides the Materials Department with detailed Product and Purchase
Specifications for items used in the outlet.保证所有的员工时刻提供客人所期望的，并且符合我们酒店承诺的服务。
Ensures that all associates deliver the brand promise and provide
exceptional guest service at all times.保证所有的员工对我们酒店其他部门的员工同样提供高品质的服务。
Ensures that associates also provide excellent service to internal
customers in other departments as appropriate.以礼貌高效的服务处理来自酒店外部的客人和我们酒店的客人的投诉，同时对问题的解决要跟进，并且询问客人的满意度。
Handles all guest and internal customer complaints and inquiries in a
courteous and efficient manner, following through to make sure problems are
resolved satisfactorily.高峰期间应该在工作现场，保证工作的正常运行。
Spends time in the Operation (during peak periods)
to ensure that it is managed well by the respective Stewarding associates and
functions to the fullest expectations.
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酒店业--国际高端酒店/5星级
100-499人
国有企业
凯悦酒店集团旗下亚洲首家桐森酒店——上海世博桐森酒店，坐落上海浦东新区，于2025年10月30日开业，致力于成为众多生活家体验曼妙摩登生活的理想之选。酒店地处世博天地多元化生活场域，距离上海世博文化公园、上海世博展览馆、中华艺术宫、梅赛德斯-奔驰文化中心、上海世博中心数步之遥。在这里，可270度俯瞰非凡的黄浦江江景、壮阔的城市景观、远眺陆家嘴鳞次栉比的摩天大楼。上海世博桐森酒店的设计灵感源自2010年上海世博会展馆，巧妙呈现出“馆中馆”的景致。酒店公共区域以简洁的钢筋架构打造出通透的空间感，摒弃繁复装饰，彰显建筑的本真之美。酒店拥有254间如宅邸般温馨的客房与套房，三千三百余平方米的时髦宴会空间，以及三家囊括江南风味与创意美食的餐厅和酒吧。此外，酒店还配备具有自然采光的泳池和健身房，为宾客提供活力动感的体验。上海世博桐森酒店将成为一处社交磁场，欢迎高品位的生活行家莅临，感受上海这座城市的经久永恒与潮流新生，体验“森”系风雅的魅力。Thompson Shanghai Expo, part of Hyatt Hotels Group’s lifestyle brand, is the first Thompson hotel in Asia. It is located in the Expo area of Pudong New District and aims to be the ideal choice for culture-savvy travelers seeking a dynamic home base where they can connect with each other and what inspires them.The hotel is located in the Expo Place Diversified Lifestyle Venue, steps away from the Shanghai Expo Culture Park, Shanghai World Expo Exhibition and Convention Center, China Art Museum, the Mercedes-Benz Arena, and Expo Centre. It offers 270-degree views of the extraordinary Huangpu River, the magnificent cityscape, and the skyscrapers of Lujiazui in the distance.Inspired by the pavilions of the Expo 2010 Shanghai China, the design of Thompson Shanghai Expo subtly presents a “pavilion within a pavilion.” The hotel's public areas are designed with a simple steel structure that creates a sense of transparency and space, eschewing the need for elaborate decorations and highlighting the original beauty of the building. The hotel offers 254 homely guestrooms and suites, over 3,300 sq m (35,520 sq ft) of stylish banqueting space, and three restaurants and bars featuring the flavors of Jiangnan alongside innovative cuisine. In addition, the hotel features a naturally lit swimming pool and gym, providing guests with an energetic and dynamic experience.Thompson Shanghai Expo will exude social magnetism and refined sophistication, presenting a compelling story that explores the dichotomy of classic and modern Shanghai.
