Position Summary
As the General Manager, you will beresponsible for performing the following tasks to the highest standards:
· Recognize Hilton's brand culture and live Hilton's values by example every day.
· Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded
· Make annual/quarterly/monthlybudget, forecast and work plan, and implement them effectively
· Lead in all key propertyissues including capital projects, customer service, and refurbishment
· Ensure all decisions are madein the best interest of the hotels and Hilton
· Deliver achievable hotelbudgets, and set other short- and long- term strategic goals for the property
· Ensure that Hilton brandstandards are fully implemented and hotel comply with all regulatoryrequirements which includes hygiene and safety standards.
· Lead in all aspects ofbusiness planning
· Manage and develop the HotelExecutive team to ensure career progression and effective succession planningwithin Hilton
· Hold regular briefings andcommunication meetings with the HOD team, respond to audits to ensure continualimprovement is achieved
· Maintain good communicationwith the owner company periodically to ensure that it is aware of the hotel's operating conditions and satisfy with the hotel's operation.
· Perform all relevantrequirements and tasks of the Hilton
What are we looking for?
A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude,behaviours, skills, and values that follow:
· Hospitality:You are passionate about delivering exceptional guest experiences.
· Integrity:Do the right thing, all the time
· Leadership:Strive to be leader in our industry and in our communities
· Teamwork:You are team player in everything you do
· Ownership:You are owner of your actions and decisions
· Now:You operate with a sense of urgency and discipline
· Minimum Education: collegedegree or equivalent.Hospitality/Travel/leisure industrymanagement professional.
· Minimum Years of Experience: Minimum 1-year experience in similar capacity with international chain hotels or 3-5 years as DO or CD working experience in international brand hotel
· Strong proficiency in English/Chinese with the ability to do some translation.
· Proficiency in Microsoft Office
· Resourceful, creative and maintainflexibility
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苏州昆山希尔顿花园酒店是希尔顿集团旗下精选服务酒店,位于昆山经济技术开发区核心位置,紧邻城市主干道,距离昆山南站仅10分钟车程,周边购物中心和城市公园仅举步之遥。酒店拥有150间现代化客房,包含豪华套房、豪华大床房等多样化房型选择。作为国际连锁品牌酒店,我们严格遵循希尔顿全球统一服务标准,配备专业管理团队。酒店设有200平方米多功能会议空间,可承接各类商务活动;全日制餐厅提供中西式自助餐及特色零点服务;社交办公区、24小时健身中心、自助洗衣房和特色商店的配备,满足宾客健康需求。