§ 确保酒店最基本的品牌标准都要被贯彻执行。
Ensures that minimum brand standards have been implemented.
§ 遵循执行所有凯悦温情和餐饮经典20条的标准。
Embraces all Touches of Hyatt and the Food and Beverage Top 20.
§ 对于客户调查结果做出回应并落实相应的改善措施。
Responds to the results of the Consumer Audit and ensures that therelevant changes are implemented.
§ 以支持和灵活的态度与其他员工紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other employees in a supportive and flexible manner,focusing on the overall success of the hotel and the satisfaction of hotelguests.
§ 以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Works in a supportive and flexible manner with other departments, in aspirit of “We work through Teams”.
§ 记录客人的点菜,并在结束电话前复述客人的点单。
Takes orders from guests and repeats the orders before ending thetelephone conversation.
§ 确保按要求正确记录所有点菜。
Ensures all orders are properly taken as requested.
§ 确保将所有菜品按照服务标准送至客房。
Ensure all the orders are delivers to guests’ room followed the service standard..
§ 严格遵守酒店的制度和程序,特别是进入客房的制度和程序
Strictly adheres to the hotel policies and procedures especiallyentering guest rooms.
§ 确保不进入任何挂有“请勿打扰”标志的客房。
Ensures no entry to any guest room with ‘DND” sign.
§ 得到通知后,迅速收回客房中或走廊上的餐具。
Collects cutlery from guest room or corridor as soon as being informed.
§ 运送所点菜品同时呈送帐单并收取客人支付。
Presents bill and collects payment upon delivering the food.
§ 核对收取的现金,确保所收现金都是真钞。
Verifies cash received ensuring only genuine money been collected.
§ 核对所有客人呈交信用卡,确保所有信用卡都在有效期内。
Verifies all credit cards presented by guest before to validity of thecard.
§ 严格遵守财务部发出的关于收银及现金处理的政策和程序。
Strictly adheres to all policies and procedures issued by the Financewith regard to cashiering and cash handling.
§ 完全了解收银系统的各方面。
Fully conversant with all aspects of the Cashier System.
§ 对菜单上所有菜品和饮料有全面的知识和理解,并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge and understanding of all food and beverageitems in the menu and the ability to recommend Food and Beverage combinationsand up sell alternatives.
As a local home base, a Hyatt Centric hotel prepares our guests to explore the best our cities have to offer so they can go forth and discover! Only a stones throw away from the beach, the Hyatt Centric Ocean Front Xiamen provides 196 guest rooms and suites acting as a perect launchpad for our savvy explorers to discover the city. Part of Baojia CC Park with various dining and entertainment options. The hotel sits at the center of landmark locations such as Zeng Cuo An food street as well as the Musical Square making it suitable for leisure and business groups. Well look forward to opening our doors to all savvy explorers who will always feel like a welcome visitor, not just a tourist.凯悦尚萃诞源自于我们对探索和分享的热情。我们鼓励那些追求真实在地体验的探索家们从此出发,去体验目的地的无限惊喜。厦门滨海凯悦尚萃酒店与海浪、沙滩近在咫尺,酒店拥有196间闲适现代的客房和套房,坐落在城中文化地标宝嘉CCpark,毗邻厦门最文艺的“渔村”曾厝垵,依偎环岛路音乐广场等热门目的地,到访的探索家们由此出发,尽情发掘厦门魅力。2024年底璀璨启幕,敬请期待