礼宾主管 Concierge Supervisor
5.5千-6.5千
投递简历
发布于 03-18
礼宾主管 Concierge Supervisor
5.5千-6.5千
上海-浦东新区 | 经验不限 | 学历不限 | 提供食宿 | 招1人
投递简历
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职位描述

Your day to day 日常职责 

  1.Responsible for providing accurate information concerning hotel facilities, venues and functions and handling guest inquiries. Supervises the issue of keys, mail, messages, telegrams and parcels to the guests

   负责提供关于酒店设施、场所和功能的准确信息并答复客人的问询。管理客人的钥匙、信件、留言、电报和包裹等。

  2.Coordinate guests’ needs, requests, and inquiries to ensure superior service and value for our guests.

   协调客人的需求,要求和问询以确保提供卓越和超值的服务

  3.Assist guests with all inquiries, both hotel and non-hotel related

   协助客人各种与酒店相关或无关的问询

  4.Conduct effective shift briefings to ensure hotel activities and operational requirements are known

   进行有效的交接班说明工作,以明确酒店活动和运营要求

  5.Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events

   详细了解所在城市和地区的情况,包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息


What we need from you 我们需要你具备

  1.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company

   拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力

  2.Good communication and writing skills

   具有良好的沟通及写作技

  3.Proficient in the use of Microsoft Office and Front Office System 

   熟练使用微软办公软件和前台系统

  4.2 years experience in concierge or related discipline or an equivalent combination of education and experience

   拥有2年礼宾部工作经验,或与此相当的教育和相关工作经验结合的背景

其他要求
语言能力:英语-良好
计算机能力:良好
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公司地址
前滩大道199弄9号
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职位联系人
Bonnie Liu
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人力资源主管

Bonnie Liu · 人力资源主管

HI~对这个职位感兴趣吗?快来下载最佳东方APP和我聊聊吧,还能在线视频面试,方便又安心~

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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
Located in the heart of Qiantan area, one of Shanghai's most attractive central businessdistricts, Kimpton Qiantan is within walking distance of Qiantan Leisure Park, Taikoo Li, OrientalSports Center and other commercial and leisure centers, making it the preferred choice forhigh-end business events, private parties and leisure trips. Square City is located in Qiantaninternational business district, invested and developed by Lujiazui Group, designed by theworld-famous architectural firm KPF. The construction started in 2018, and it is built into abrand new urban complex including office, commercial and hotel. 上海金普顿前滩酒店坐落于上海极具吸引力之一的中央商务区前滩核心区域——四方城,步行可达前滩休闲公园、前滩太古里、东方体育中心等商业休闲中心,为高端商务活动,私人聚会及休闲出行的首选。前滩四方城居于前滩国际商务区,由陆家嘴集团投资开发、世界著名建筑事务所KPF设计,于2018年开工建设,打造成包含办公、商业、酒店的全新城市综合体。Kimpton Qiantan Shanghai blends chic Parisian and modern Shanghai design and presents awriter's residence with the poetry of curated art, a space of luxury without attitude and withpure comfort. Kimpton Qiantan Shanghai has 143 rooms, one restaurant, four bars and multipleevent venues that cater to a variety of needs. The rooftop heated infinity pool, creative diningexperience and healthy lifestyle make Kimpton Qiantan the perfect place to be inspired. Avibrant social hub to connect. 上海金普顿前滩酒店融合了上海与巴黎的经典元素,叙述着作家的居所,一个奢而不骄、惬意自在的空间。酒店共设有143间客房,一间餐厅及四间酒吧,更有丰富的活动场地满足多种会议需求。屋顶露天无边恒温泳池为宾客打造了别有天地的放松空间。创意餐饮与健康生活方式巧妙结合,使这里成为一个不断激发灵感的居所,更是一个充满活力的时髦社交中心。
前滩大道199弄9号
导航