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Primary Responsibilities 主要职责
Responsibilities and Means
职责和方法
• To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments in the Hotel.
确保IT部门顺利有效的运作,为酒店所有部门提供快捷的服务。
Financial and Revenue Responsibilities
财务及收入职责
• To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.
确保酒店的电脑系统包括硬件和软件,正确的维护和可靠的入账。
• To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.
确保程序到位,在营运中遇到任何问题都能立即处理。
• To ensure the physical and logical security of IT system.
确保IT系统外部和逻辑系统的安全。
• To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.
明确和持有最新的书面的事故管理政策和程序,明确如有事故发生时应采取的行动和联系的人员。
• Participate in the financial month knot work, put forward valuable opinion.
参与财务月结工作,提出宝贵的意见。
• To coach subordinates for the content, the quality of work accuracy and efficiency, investigate to clearly all points of varies and assist them to improve.
对下属的工作质量、准确性和工作效率给予指导和培训,调查清楚所有差异并帮助他们改进。
• Provide ongoing advice and support to talent under your supervision. Supervise talent performance.
给予所管辖的人才以不断的建议和支持, 指导人才表现。
• Ensure wherever possible that talents are provided with a work place free of discrimination, harassment and victimization.
确保无论何时都应提供给人才们一个没有歧视、骚扰和迫害的工作环境。
• Treat complaints of harassment and discrimination promptly and confidentially.
快速和保密地处理有关骚扰和歧视的投诉。
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
对待来自不同文化背景的客人和同事都应给予尊重和体贴。
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
辨认并处理可能由不同文化引起的矛盾和误解事件。
• Deliver high quality service to guests in relating to any IT enquiries.
向客人提供优质的计算机信息方面的服务。
• Handle guest requests and takes personal responsibility to ensure request is met by following up.
处理客人要求并通过亲自追踪相关部门负责确保客人的要求被满足。
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
如果酒店的任何餐厅和任何区域需要帮助时,要负责向他们提供帮助。
Knowledge and Experience知识和经验
• College degree or above
大专或以上学历
• 3 years or above experience in related work. in the area of recruitment at 4 or 5 star international hotels
三年以上国际品牌酒店相关工作的经验
• Fluent oral and written English
有良好的英语能力
• With capability of communication and coordination
有较强的沟通协调和管理能力
• Work honestly with strong responsibility, fairly handle matters
工作认真负责,作风正派,处事公正,有良好的素质
• Well complete each work task designated at the above Job Responsibility
能较好完成上述工作职责规定的各项任务
• Opera, Micros, Sun System, PABX System, Internet skill
Opera, Micros, Sun System, PABX System, Internet 技能
雄安索菲特酒店座落于雄安新区中心区域,是新区首家国际奢华酒店,将东方浪漫的诗画美学与法式优雅的现代奢华恰到好处地融入酒店每一处空间。酒店拥有512间舒适客房,3间别具个性的餐厅和乐吧,总面积3050平方米宴会与会议场地,沉浸式健身水疗休闲设施,为全球旅客提供精致优雅的非凡体验,尽享法式生活的乐趣。 Located in central Xiong’An, Sofitel Xiong’An is the first international luxury hotel in the New Area. A fusion of oriental romantic art of poetry and painting and timeless French elegance permeates every aspect of the hotel. Sofitel Xiong’An offers 512 tranquil rooms and suites, 3 exquisite restaurants and Le Bar, 3,050 square meters of flexible space for meetings and events, as well as modern spa and fitness facilities. Indulge in the magnificent stay, and discover the French art de vivre that makes the hotel so unique.