Job Description
- Practices excellent Telephone Handling Skills and is capable of excellent Telephone Sales.
- Ensures that a professional and appropriate image is projected at all times while on duty.
- Liaises and works closely with the related operation departments ensuring guests needs and expectation are being met.
- Ensures the activities / events Log Book is being accurately maintained.
- Maintains good relationship with the established clientele and provides all necessary assistance when required.
- Assists the Events Sales Manager / Executives to follow up on all matters in the absent of the Events Manager / Executives.
Qualification
- Graduated with a diploma or bachelor's degree or higher in marketing or a related hospitality field
- English writing and communication skills
- Proficient in operating computer office software
- Strong teamwork skills, communication skills and a high sense of responsibility
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于2008年秋季开业的上海柏悦酒店,坐落于上海环球金融中心79至93楼。位于浦东陆家嘴金融贸易区中心区的上海环球金融中心, 楼高101层,492米,是世界上最高的大厦之一,造就上海柏悦酒店成为世界最高的酒店之一。这幢环保型的摩天大厦由兴建东京享负盛名的六本木新城的森大厦株式会社(Mori Building)负责兴建。 为保持一贯对产品质素和服务水平的严谨态度,酒店只设客房174间。所有客房都能眺望黄浦江和浦东的壮丽景致。标准客房面积由55至60平方米(592至646平方呎),成为全城最宽敞雅致的客房。所有客房的顶棚高度均设定为3.1米高,使客房更增加宽敞感。 酒店的14间套房面积由130至194平方米(1,400至2,088平方呎)。八间特别套房内的主人睡房均备有两张特大床,浴室内设有特大浴缸,带有开放式厨房的私人宴会厅可为客人私人款待之用。每间套房均配有私人管家,酒店拥有一支由20个经过层层选拔、严格培训而成的管家团队,为客人提供柏悦品牌享誉盛名无微不至的个性化服务。