- 服务热线:191-0672-1860 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们

扫码下载最佳东方APP

扫码关注138大美业人才网公众号
Job Description
- Assists the Assistant Manager in efficiently managing the Department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.
- Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Assistant Manager if no immediate solution / alternative can be found.
- To ensure that all guests check in/ out are being handled according to Guest Signature Experience in Hyatt brand standard guide.
- Assists in the development of Front Office associates to work following the operational, financial, administrative philosophies and ensuring associates are multi-skilled and perform multi-tasks.
Qualification
- Minimum 1 year relevant work experience as Leader Host in Luxury hotel brand.
- Good Presentation, neat, well groomed.
- Excellent communication skill. Skilled in English listening and speaking.
- Actively respond to and solve problems, maintain good working condition.
- A good team spirit of collaboration, excellent interpersonal skills, honest and reliable.
- Motivated, passionate, flexible, capable of handling multi-faceted tasks and of working under pressure.
于2008年秋季开业的上海柏悦酒店,坐落于上海环球金融中心79至93楼。位于浦东陆家嘴金融贸易区中心区的上海环球金融中心, 楼高101层,492米,是世界上最高的大厦之一,造就上海柏悦酒店成为世界最高的酒店之一。这幢环保型的摩天大厦由兴建东京享负盛名的六本木新城的森大厦株式会社(Mori Building)负责兴建。 为保持一贯对产品质素和服务水平的严谨态度,酒店只设客房174间。所有客房都能眺望黄浦江和浦东的壮丽景致。标准客房面积由55至60平方米(592至646平方呎),成为全城最宽敞雅致的客房。所有客房的顶棚高度均设定为3.1米高,使客房更增加宽敞感。 酒店的14间套房面积由130至194平方米(1,400至2,088平方呎)。八间特别套房内的主人睡房均备有两张特大床,浴室内设有特大浴缸,带有开放式厨房的私人宴会厅可为客人私人款待之用。每间套房均配有私人管家,酒店拥有一支由20个经过层层选拔、严格培训而成的管家团队,为客人提供柏悦品牌享誉盛名无微不至的个性化服务。