Director of Operations 营运总监
3万-5万
投递简历
发布于 11-22
Director of Operations 营运总监
3万-5万
上海 | 经验不限 | 学历不限 | 招1人
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职位描述

To support the overallstrategic management of the hotel by establishing effective workingrelationships with senior colleagues: in particular, the GM, CD, DOF & DHR.

与酒店高层同事合作建立整体有效的工作关系,特别是总经理,商务总监,财务总监及人力资源总监,以支持全面的战略管理

Fully contribute tothe design of the hotel's business strategy

充分促进酒店的商业策略规划

Actively participatein the key management issues in the property (capital projects, refurbishment,training, customer service)

积极参与酒店的主要管理问题(资本项目,整修,培训,客户服务)

Actively support the CDby ensuring that Front Office and F&B staff are fully trained and committedto upsellling.

积极支持商务总监,确保前厅部和餐饮部工作人员接受全面培训并致力于提高销售业绩

Actively support the CDin the generation of revenue by ensuring the highest possible level ofcollaboration in Conference & Banqueting organization to maximize yield andprofit.

积极支持商务总监创造收益,确保尽可能高级别宴会的组织合作,以最大限度地提高销量和利润

Conduct routineinspections of all areas of the hotel.

进行酒店所有领域的例行检查。

To achieve the plannedoperational profit margins in both Food & Beverage and Rooms

实现餐饮和客房的计划利润空间

Ensure that costs arecontrolled in a detailed and structured manner. Analyze costs on a monthlybasis and prepare action plans (Cost per occupied room; food cost; beveragecosts; payroll including overtime; other expense; other outsourced labor orservices)

确保成本被处以详细和结构化的方式控制。按月进行成本分析并制定行动计划(住房成本,食品成本,饮料成本;工资,包括加班工资,其他费用,其他外包劳动或服务)

Ensure that all laborcosts are flexed according to levels of demand/activity/season and thatopportunity for a better balance between quality and cost through clustering oroutsourcing or both are explored fully

确保所有劳工成本是根据需求水平/活动/季节进行调整;确保对于一个通过集群或外包或两者都有的质量和成本之间更好的平衡点被充分探索

To jointly develop andmaintain the closest possible understanding of revenue (in rate, volume orBanqueting) from the CD to ensure the greatest level of alignment betweenrevenue and cost.

共同开发和维护与商务总监之间对于收益尽可能的理解(在价格,容量或设宴方面),以确保收入与成本之间最大程度一致

Ensures thatpurchasing delivers best quality for the most competitive price is purchased.

确保以最具竞争力的价格采购最优质的产品。

To manage all thedirect reports (e.g. Chef, F&B outlet Managers, Housekeeper, Front OfficeManager, Banquet Manager, Chief Engineer) in a professional and motivatingfashion

以专业和激励的方式管理所有直接报告对象(如厨师,餐饮部经理,管家,前厅部经理,宴会经理,总工程师)

Set objectives foreach direct report

为每一位直报汇报对象设定目标

Review performance ona regular and consistent basis

定期的工作表现回顾

Offer coaching andguidance when appropriate

在适当的时候提供培训和指导

Recommend relevantsalary reviews.

建议相关的薪酬回顾

Deal effectively withinstances of poor performance

有效地处理业绩不佳的情况

Identify developmentneeds and future career paths

确定发展需要和未来的职业道路

Conduct regularOperations meetings including all direct reports

进行定期的,包括所有直接汇报对象在内的业务会议。

其他要求
语言能力:英语-一般
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公司地址
上海市红松东路1116号上海虹桥祥源希尔顿酒店
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Hilton Shanghai Hongqiao | 上海虹桥祥源希尔顿酒店Located in the heart of Hongqiao district, our multi-awarding winning hotel is an excellent choice for business travel, meetings and events. Shanghai Hongqiao Airport is 15 minutes away, while the Convention Center (NECC), National Exhibition, Hongqiao and Caohejing Development Zones are close by. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world.酒店位于虹桥区中心地带,是商务旅游、会议、活动的最佳选择。距离上海虹桥机场15分钟车程,会议中心(NECC)、国家会展中心、虹桥和漕河泾开发区近在咫尺。在这里,您可以尽享宽敞舒适的客房以及包含水疗在内的完备设施。大宴会厅可为您承办超过1000人私人活动,同时,两家高档餐厅可为您呈现来自全球各地的美味佳肴。Hilton Shanghai Hongqiao sincerely invites you to join us in creating memorable experience for our guests, at the same time, Hilton Shanghai Hongqiao is willing to achieve your career development, and thrive with you at hilton!上海虹桥祥源希尔顿酒店诚挚邀请您的加入,让我们一起致力于为客人创造难忘的入住体验。同时,上海虹桥祥源希尔顿酒店愿成就您的事业发展,与您一同蓬勃发展!Benefits for Team Members 员工福利1. Duty Meal 免费用餐Duty meals will be provided to all team members per working day.所有团队成员可在工作日于员工餐厅免费用餐。2. Team Member Dormitory 员工宿舍Team Member dormitory will be provided to non-local team members with air condition and WIFI.酒店以优惠价格为非本地成员提供舒适的团队成员宿舍,每个房间配备空调及WIFI。 3. Social Benefits 全面的社会保险Full social insurance, housing fund will be offered to all team members, and extra commericial medic insurance.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金,以及额外补充医疗保险。4. Team Member Go Hilton Program 团队成员旅行项目Team Members can take advantage of all Go Hilton privileges, including Team Member room rates, Family & Friends room rates, and F&B discounts.团队成员可以享受团队成员旅行优惠,包括团队成员房价,家庭和朋友房价,以及餐饮折扣。5. Leave Benefits 假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Recognition Program 团队成员嘉奖 We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.In plus with Department Trainner Allowance and other deparrment performance Allowance.酒店将定期进行月度优秀成员、年度优秀成员等表彰。7. Team Member Training System 团队成员培训体系 We provide unique HU based courses,class training, cross training in sister hotels and internal transfer opportunities for all  team members.我们提供独有的希尔顿大学在线培训、课堂培训、姐妹酒店交叉培训以及集团内部调动机会。8. Variety of Activities 团队成员活动Hotel will organize a variety of activities for team members regularly.酒店会定期为团队成员举办各种丰富多彩的活动。Join us and explore more.加入我们探索更多。Transportation Information 交通信息Bus Route 公交路线Please take Bus No 69 / 700 to Hongxu Road Hongsong East Road, then take 5 mins walking to Hotel公交69路/700路至虹许路,步行5分钟可达酒店。Railway Route 地铁路线Line 9: Get Off at CaoHeJing station, change to no. 700 bus to Hongxu Road Hongsong East Road station.地铁9号线:至漕河泾开发区站,换乘700 路公交车至虹许路红松东路站下。Line 10: Get Off at Shuicheng Road Stop.地铁10号线:水城路站下。Line 15: Get Off at Yaohong Road Stop.地铁15号线:姚虹路站下。Hotel HR Department Office Address 酒店人力资源部办公室地址5F, Tower 1, No 1116, East Hongsong Road, Shanghai, China上海市红松东路1116号,上海虹桥祥源希尔顿酒店一号楼五楼Please bring your photo, ID card and the copy of your ceritifcation and other qualifications求职者请携带一寸照片,身份证以及相关学历或岗位资质证明原件及复印件。
上海市红松东路1116号上海虹桥祥源希尔顿酒店
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