• 五险一金
• 岗位晋升
• 生日礼物
• 节日福利
• 年终花红
• 带薪年假
• 员工房价
• 带薪病假
• 包吃包住
• 技能培训

工作职责：
Strategic Planning & Execution:
	Develops and implements strategic operational plans to achieve hotel financial goals, including labor optimization, inventory management, and operational cost control, while ensuring customer service and driving progress towards key performance indicators （KPIs） like GOP, RevPar, Customer Promise and Talent and Purpose etc.
	Evaluates competitor strategies and market dynamics to identify opportunities for differentiation, working with commercial teams to develop pricing and marketing initiatives that enhance the guest experience and drive operational efficiency. 
	Evaluate and optimize operational processes to maximize efficiency and profitability （include proposing and implementing approved CAPEX budget）.
	Oversees the preparation of accurate financial reports and analyzes key performance indicators to forecast operational needs, develop departmental budgets, and track performance against operational targets.
	Reviews of monthly operational reports and financial statements to determine hotel performance, join the monthly P&L and owner meeting ensure action plans in place. 
	Based on the hotel’s operational needs, certain duties may need to be handled when GM is absent.

Guest Experience:
	Lead and inspire operations team to consistently exceed guest expectations and deliver exceptional service.
	Implement and monitor service standards across all operations departments.
	Ensure full compliance of hotel operations with Hilton’s fire safety and food safety standards.
	Ensure the continuous maintenance and regular updating of the hotel’s operational equipment and assets to align with the Hilton brand standards.
	Analyze guest feedback and identify opportunities for improvement.

Leadership & Team Development:
	Provides effective leadership and direction to the operations management team, leading operations to effectively manage occupancy & rate, wages, and controllable expenses.
	Develop and mentor team members, fostering a culture of continuous improvement and professional growth.
	Build a high－performing team through effective communication, collaboration, and conflict resolution.
	Implement Hilton standards and ensure compliance with company policies and procedures.

Problem Solving & Decision Making:
	Analyze complex operations issues and make informed decisions to resolve problems and drive operational excellence.
	Demonstrate critical thinking and adaptability in ambiguous or challenging situations.
	Take ownership of difficult situations and implement effective solutions.
	Collaborate with the General Manager and other leadership team to address key property issues.
	Draw on relationships with owners, department heads and external partners, to make wise decisions regarding operational activity and strategic goals.

Continuous Improvement & Innovation
	Stay informed about industry trends, best practices, and emerging technologies.
	Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.
	Continuously evaluate the effectiveness of operations strategies and adjust as needed to achieve business goals.
	Actively engage in Travel with Purpose program

任职资格：
	Bachelor’s degree and above are preferred.   
	Passion for the hospitality industry, and Customer－centric mindset, Experience in F&B or Rooms Management is preferred.
	Experienced in hotel operations management, or seasoned in commercial management with strong operations sense is welcome, preferably in a similar size and type of property.
	Advance operations management capability, including exceptional customer service skills, commercial acumen and leadership management.
	Proficiency in Microsoft Office Suite and hotel management systems
	Fluent in written and spoken English

Welcome to Hilton Nanjing Riverside! Located at the conjunction of Qin Huai River and Yangtze River, an important part of the new district, our hotel is destined to be the resplendent pearl that shines on the riverside. Hilton Worldwide is committed to building this hotel into the pre-eminent International 5 star hotel for business, conference and leisure guests alike. Meanwhile, we will be the first and only International 5 star hotel in Xia Guan District.Only 20 minutes’ drive away to Train Station and 50 minutes to Airport, with 13 floors and 411 rooms (including Hilton guest room, business suite, executive suite and presidential suite), we also possess the most advanced facilities regarding food & beverage, fitness and leisure.Your career development will be the focus of Hotel management team, we will be proud of our dream achieved by us!Join us, and let’s build our future together!我们欢迎您的加入南京世茂滨江希尔顿酒店！酒店位于风光秀丽秦淮河入江口，是南京世茂滨江新城的重要组成部分，将成为江畔的一颗璀璨明珠，点亮江心。希尔顿酒店管理团队致力将酒店打造成为南京市首屈一指的集商务、会议和假日休闲的国际五星级酒店。酒店距火车站约20分钟车程，距机场约50分钟车程。酒店主体高13层，包括标准客房、商务套房、行政套房、总统套房等共411间，拥有餐饮、康体健身、娱乐等设施。 每位员工的成长和发展将是南京世茂滨江希尔顿酒店的核心关注点，您将与我们为共同实现梦想而骄傲！加入我们，我们与您共同成长！Your Talent, Your Passion, Your Career — Our Family不同的才干，同样的激情；不同的发展，同一个家！招聘接待时间：周一至周五 10：30-16：30地址：南京市鼓楼区淮滨路1号招聘邮箱：招聘专线：025-83158888-5101您可乘坐53、307路公交车抵达白云亭站，或12、18、32、39、53、57、143、150、302抵达农贸中心站。面试者请携带：近期彩照1寸1张身份证原件及复印件相关学历或岗位资质证明原件及复印件其它相关证明原件及复印件