岗位职责
1. 实施工作标准和服务程序,督促员工严格履行其岗位职责。
2. 根据营业情况,对服务员进行工作任务分配,确保提供优质服务。
3. 与宾客和厨房保持良好的工作关系,及时向经理和厨师长反馈宾客对食品,服务方面的信息,不断提高餐饮产品和服务的质量。
4. 了解客情,亲自为重要宾客服务。
5. 处理餐厅里发生的问题和宾客的意见,并及时向经理汇报。
6. 定期检查,清点餐厅的设备、餐具、布草等物品,将结果汇报给经理。
岗位要求
1. 2年以上餐饮行业工作经历,1年以上5星级酒店服务主管工作经验。2. 有一定的英语口语能力,进行对客服务。
3. 有一定的组织和管理能力,具有熟练的餐饮服务技能。
4. 热爱本职工作,工作勤勤恳恳,认真负责。
5. 身体健康,仪表端庄。
大连香格里拉坐落于城市中心商务区(CBD)核心地带,毗邻中山广场人民路沿线。东侧紧邻新兴东港商务区,步行可至东港音乐喷泉广场,即可感受到海风抹面的爽快。当地特色餐厅和酒吧,拥有国际一线时尚品牌的时代广场购物中心一应俱全。酒店周围交通便利,临近地铁2号线,距大连火车站约3公里,大连国际机场约13公里。 老虎滩海洋公园、森林动物园、星海广场和圣亚海洋世界等深受国内外客人欢迎的大连特色景点均有公交直达。位于酒店公寓一层的大型儿童探险室内游乐场,是亲子旅行不可或缺的行程之一。中、西、日三间餐厅均有名厨主理,香格里拉品质菜式和本地特色海鲜充分结合,随时满足您的味蕾酒店拥有560客房和套房室外网球场和攀岩等时尚健身设施 Shangri-La Dalian is located in the heart of the city’s central business district (CBD), adjacent to Zhongshan Square and along Renmin Road. The east side is close to the emerging Donggang business district. You can walk to the musical fountain square in Donggang and feel the refreshing sea breeze. Local restaurants and bars, and Times Square Shopping Mall with international first-line fashion brands are nearby. The hotel is conveniently located near the Metro line 2 subway station, about 3 kilometres away from Dalian railway station and 13 kilometres away from Dalian Zhoushuizi International Airport.There are direct buses to Dalian’s special attractions, such as Laohutan Ocean Park, Forest Zoo, Xinghai Square and Shengya Ocean World, which are popular among domestic and foreign guests. The large children’s adventure indoor playground on the first floor of the hotel’s residences is one of the indispensable trips for parent-child travel.The three restaurants offering Chinese, Western and Japanese cuisines are all run by famous chefs. Shangri-La offers quality dishes, including local seafood, to satisfy your taste buds at any time.The hotel has 560 rooms and suites.It has modern fitness facilities, such as outdoor tennis courts and a rock-climbing facility.