• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 员工生日礼物
• 人性化管理
• 洲际品牌认可
• 优秀员工奖励

FINANCIAL RETURNS财务回报
·     Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算
·     Plan and implement hotel training programs according to training budget
按照培训预算计划及实施酒店各培训项目
·     Liaise with other IHG Training Managers to share experiences and resources
与洲际酒店集团的培训经理们保持联系，交流经验，交换资源
·     Liaise with educational institutions conducting hospitality and training courses
同从事旅游服务和培训课程的教育机构保持联系

PEOPLE员工团队
·     Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训业务计划书的形式呈交给总经理和行政委员会审阅
·     Familiarize yourself with the IHG HR and Training Standards, localizing where necessary, plan, implement and record relative training programs
了解洲际酒店集团人力资源和培训的规范，必要之处进行本地化处理，计划及实施相关项目，并保存相关培训记录
·     Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性
·     Regularly communicates with staff and maintains good relations
定期与员工交流思想，保持良好的员工关系
 
GUEST EXPERIENCE宾客体验
·     Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, etc
利用洲际酒店集团的基本测量标准监测培训计划的成果，并进行相应的修改。如ESPS，顾客满意指标(GSI)等
·     Ensure employees receive guest service skills and knowledge
确保员工接受其对客服务所需的技能及理论知识培训
·     Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。
RESPONSIBLE BUSINESS企业责任
·     Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager
按照地区人力资源总监和总经理的指示为本地区的工作效力。
·     Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
·     Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效。
·     Discover and report hotel emergency events and security risks timely.
及时汇报酒店紧急事件及安全隐患。
 
 
Perform other duties as assigned
完成其他分配的工作任务

QUALIFICATIONS AND REQUIREMENTS任职要求
Communication skills are utilized a significant amount of time when interacting with others. Problem solving, analytical, reasoning, motivating, organizational and training abilities. Bachelor’s degree or Diploma in Human Resources or Training. 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.
拥有在与他人交往时大多数时间所使用的沟通技能；具有解决问题，推理，号召，组织和培训能力；具有人力资源或培训的毕业证书；3年相关工作经验或相似的管理经验，或与此相当的教育与工作经验结合的背景。
 
 
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
此职位描述所陈述的只是该项工作的核心内容和主要层面，并非所有职责或资历要求。

宁波洲际酒店隶属于洲际集团，洲际酒店集团有限公司是集团控股公司，成立于英国，洲际酒店集团在全球拥有丰富的酒店品牌组合，共计19个品牌。洲际酒店集团旗下特许经营、出租、管理或拥有的酒店近6,000家，共有近890,000间客房，遍布全球逾100个国家和地区，并有约1,900家在建酒店。洲际酒店集团的酒店忠诚客户计划——IHG优悦会目前在全球拥有超过1亿会员。洲际酒店集团在全球拥有约400,000名员工，分别在各地的酒店及集团办公室工作。宁波洲际酒店占据国家高新区核心地段，毗邻地铁五号线院士路站，距离宁波市政府、国际金融中心或国际会展中心仅5分钟车程，驾车30分钟即可抵达宁波栎社国际机场或火车站。酒店整体建筑由美国WATG酒店设计，入住可欣赏碧波荡漾的甬新河景或或俯瞰7,000㎡的欧式花园景观，而由新加坡LTW完成的室内设计则完美地将宁波人文历史融入到洲际经典之中。拥有291间豪华舒适的客房及套房，拥有2个近1000㎡无柱式宴会厅，10间大小不等的多功能会议室，满足各种不同的会议需求。酒店设有2间餐厅和1间酒吧，供具有国际风味及当地特色的环球美食。2020年-2021年连续两年荣膺大中华区洲际酒店及度假村品牌 “宾客心语（客户满意度）”蝉联 NO.1。宁波洲际酒店凭借其专业严格的运营管理与不断追求卓越的服务品质，获得宾客们的一致好评。招聘日 周一至周五 9:00-：11:30 13：30-17：30地址：宁波高新区新晖路777号 宁波洲际酒店 人力资源部