1. 熟悉所有香格里拉酒店的政策和程序;熟悉酒店提供的设施和服务;在价格、布局和物理属性、分解/配置、福利和设施方面“掌握”客房产品。
2. 精通所有预订的处理和流程,熟练操作预订系统和设备;始终提供及时、礼貌和高效的服务。电话响三声就接
3.了解预订状态和需要时间以最大化销售机会。通知预订部经理入住率的突然变化;充分了解市场细分,以准确地“合格”预订
About Shangri-La FuzhouLocated in the heart of Fuzhou, the capital city of Fujian Province, Shangri-La Fuzhou overlooks Wuyi Square and has stunning views of Wushan and Yushan. Within close proximity to the city's shopping centre and a mere 45 minutes to the international airport, Shangri-La Fuzhou is an ideal venue for both business and leisure travellers alike.Shangri-La Fuzhou has 414 beautifully appointed guestrooms and suites spread over 26 floors while boasting some of Fuzhou's most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel aports and recreational facility in hotel. 关于福州香格里拉福州香格里拉位于福建省省会的心脏地带,位置方便,距离五一广场举步之遥,驱车前往福州长乐国际机场也仅需45分钟。酒店可俯瞰乌山和于山的醉人美景,是商务及观光旅游下榻的理想选择。酒店设有414间布置精美的客房和套房,房间面积从39平方米到237平方米不等,并均配有典雅而现代的装潢。从房内可将福州城的壮丽景色尽收眼底。