• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 人性化管理
• 领导好
• 年度旅游

This is an excellent opportunity to be responsible for delivering brand service & operations learning practices and enhancing the effectiveness to uplift hotel service quality and guest love, as well as supporting new learning initiatives and creatively drive program marketing to support IHG global learning strategy and effectiveness.

Your day to day
Hotel Training Delivery:
•Deliver existing & new training programs (virtual / face-to-face training) to hotel colleagues
•Ensure learning is embedded by working with Operations team and HR colleagues to ensure effective support, coaching and mentoring is in place.
Training Program Design and Implementation:
•Analyze learning needs and identify current learning gaps, understand targeted audience groups learning styles and preferences.
•Provide logistics and coordination support to learning programs
•Revisit programs which have been implemented and make sure programs are updated and feedbacks are incorporated.
Digital Learning Program Design & Implementation:
•Leverage global digital learning resources and IHG University platform as appropriate and identify areas where localization is required.
•Creatively design digital learning campaigns and events to attract, engage, and motivate hotel front-line users to learn and grow on WeLearn platform.
Other Projects:
•Support global learning strategic project and initiatives and local learning projects.
•Design and implement internal marketing and communication activities to promote learning programs and IHG University.
•Maintain training standards, catalogues and other supporting tools/documents that are related to IHG University.
 
What we need from you 
•At least 5 years of work experience in training, instruction design or project management;
•Working experience in training function, especially hospitality industry background is preferred.
•Experience with training delivery, strong training delivery skill is a plus
•Ability to design, facilitate and deliver learning programs with impact
•Project management skills to scope, plan and deliver project key milestones
•Excellent interpersonal, consultative, and communication skills with excellent English proficiency both verbal and written.
•Ability to diagnose problems and thoroughly analyze information to guide decision-making.
•Prefer to have hotel industry experience and training delivery skills, e.g., certifications of training skills.

洲际酒店集团是全球首屈一指的酒店服务集团，成立於1946年，是目前全球最大及网路分布最广的专业酒店管理集团，拥有洲际、皇冠假日、假日酒店等多个国际知名酒店品牌和超过55年国际酒店管理经验。
同时洲际酒店集团也是世界上客房拥有量最大（高达540,000间）、跨国经营范围最广，分布将近100个国家。在中国，世界知名洲际酒店集团提供您北京、上海、重庆、沈阳、厦门、香港…等大城市一流酒店住宿体验，不论您的出发地点是那里，不论您的需求是什麽，洲际酒店集团邀您体验一趟舒适完美的尊荣旅程。

  洲际酒店集团（InterContinental Hotels Group） 
  洲际集团成立于1946年，是目前全球最大及网络分布最广的专业酒店管理集团，拥有洲际、皇冠假日、假日酒店等多个国际知名酒店品牌和超过55年国际酒店管理经验。同时洲际酒店集团也是世界上客房拥有量最大（高达540,000间）、跨国经营范围最广，分布将近100个国家，并且在中国接管酒店最多的超级酒店集团。包括中国大陆25个省、区、市。
CTIN台湾旅游联盟与世界知名洲际酒店集团合作，提供您北京、上海、重庆、沈阳、厦门、香港…等大城市一流酒店住宿体验，其中香港洲际酒店更被票选为亚洲最佳商务酒店，最佳香港景观之一。不论您的出发地点是那里，不论您的需求是什么，洲际酒店集团邀您体验一趟舒适完美的尊荣旅程。 
  
  InterContinental Hotels Group PLC (IHG) is the world’s most global hotel company and the largest by number of rooms. The Group has over 3,650 owned, leased, managed and franchised hotels and 540,000 guest rooms across nearly 100 countries and territories.