驻店经理/行政助理经理/运营总监
3万-5万
投递简历
发布于 11-15
驻店经理/行政助理经理/运营总监
(储备)
3万-5万
上海 | 经验不限 | 学历不限
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职位描述

As Hotel No.2 role you’ll provide leadership direction to the hotels by maximising financial returns, driving development of people, creating and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community. You may need to act as the General Manager in his/her absence.  


Your day to day

People

  • Direct hotel everyday activities, plan and assign work ensuring you always have the right staffing numbers   
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance 
  • Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently 
  • Recommend or initiate any HR related actions where needed  
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management 

Guest Experience

  • Interact with guests and outside contacts including current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members 
  • Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities 

 Responsible Business

  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements.  Maintain relations with outside contacts 
  • Act as public relations representative to raise awareness of hotel and brand in local community 
  • Drive team member involvement in community organisations, activities and businesses  
  • Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint 
  • Perform other duties as assigned. May also serve as manager on duty 

Financial

  • Help the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability 
  • Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty 


What we need from you

  • Obtain thorough understanding of “True Hospitality for Good”
  • Be aspired to grow into hotel General Manager
  • Has cross-functional management experience
  • Be energetic and highly self-motivated
其他要求
国际联号工作经历:优先
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  • 酒店业--国际高端酒店/5星级
    行业
  • 2000人以上
    规模
  • 外商独资.外企办事处
    企业性质
洲际酒店集团是全球首屈一指的酒店服务集团,成立於1946年,是目前全球最大及网路分布最广的专业酒店管理集团,拥有洲际、皇冠假日、假日酒店等多个国际知名酒店品牌和超过55年国际酒店管理经验。
同时洲际酒店集团也是世界上客房拥有量最大(高达540,000间)、跨国经营范围最广,分布将近100个国家。在中国,世界知名洲际酒店集团提供您北京、上海、重庆、沈阳、厦门、香港…等大城市一流酒店住宿体验,不论您的出发地点是那里,不论您的需求是什麽,洲际酒店集团邀您体验一趟舒适完美的尊荣旅程。

  洲际酒店集团(InterContinental Hotels Group) 
  洲际集团成立于1946年,是目前全球最大及网络分布最广的专业酒店管理集团,拥有洲际、皇冠假日、假日酒店等多个国际知名酒店品牌和超过55年国际酒店管理经验。同时洲际酒店集团也是世界上客房拥有量最大(高达540,000间)、跨国经营范围最广,分布将近100个国家,并且在中国接管酒店最多的超级酒店集团。包括中国大陆25个省、区、市。
CTIN台湾旅游联盟与世界知名洲际酒店集团合作,提供您北京、上海、重庆、沈阳、厦门、香港…等大城市一流酒店住宿体验,其中香港洲际酒店更被票选为亚洲最佳商务酒店,最佳香港景观之一。不论您的出发地点是那里,不论您的需求是什么,洲际酒店集团邀您体验一趟舒适完美的尊荣旅程。 
  
  InterContinental Hotels Group PLC (IHG) is the world’s most global hotel company and the largest by number of rooms. The Group has over 3,650 owned, leased, managed and franchised hotels and 540,000 guest rooms across nearly 100 countries and territories. 
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