JOB SUMMARY
Located in thecenter of Pearl River New City, The Ritz Carlton, Guangzhou is a luxurydestination in the Southern China hub. Distinctive services and facilitiesinclude 350 guest rooms and 91 Residence, with the Club Lounge and suites andguest rooms newly renovated, as well as five restaurants and lounges, includingthe signature Cantonese restaurant, Lai Heen, which has received one Michelinstar for the sixth consecutive year .The Ritz Carlton, Guangzhou is honored tohave received the Forbes Travel Guide Five Star Award for the tenth consecutiveyear, solidifying its position as the premier hotel in Guangzhou to achievesuch prestigious recognition. Immersive experiences. Bespoke service.Commitment to craft. The Ritz Carlton inspires life’s most meaningful moments.
TheRole of Executive Chef(Local package, Can Speak English, Chinese and Cantonese)
Accountablefor overall success of the daily kitchen operations. Exhibits culinary talentsby personally performing tasks while leading the staff and managing all foodrelated functions. Works to continually improve guest and employee satisfactionwhile maximizing the financial performance in all areas of responsibility.Oversee culinary operations in all restaurant’s Kitchens, Chinese Kitchen,Banquet Kitchen, All Day Dining Kitchen, LIMONI Kitchen, Pastry, Stewarding, InRoom Dining, Club Kitchen, as well as Employee Dining Room operations to ensurea consistent, high-quality product is produced. Responsible for guiding anddeveloping staff including direct reports. Must ensure sanitation and foodstandards are achieved. Partner with Director of F&B, PR and Quality Leaderto maintain a one-of-a-kind dining experience for customers.
Key Functions
Leadershipand Development: Take full ownership of the culinary team by fostering trustand collaboration, overusing menu planning conducting regular staff meetingsand training, and evaluating culinary team performance.
Businessand Strategic Planning: Create and execute a culinary strategy that aligns withthe hotel’s K goal and brand image. Be innovative and creative. Collaboratewith the Quality Leader to analyze Guest Voice and social media feedback toenhance food quality and learn from guests’ expectation. Work with the PR &Marketing Team to maintain momentum for Festive Promotions and promote localdelicacies.
Operationaland Financial Management: Oversee daily culinary offerings, monitor service andcleanliness standards, prepare budget reports, manage food costs, reviewpayroll, assist with menu pricing, and collaborate with the purchasing team tomanage inventory and vendor relationships.
MenuDevelopment: work closely with other leaders to create new menus, ensuring highfood quality and presentation, staying updated on food trends, and maintainingcompetitive pricing.
GovernmentRelations: Act as key liaison with government regulatory agencies regardingfood safety and hygiene standards.
FoodSafety: Ensure full compliance with all local, national, and international foodsafety laws and regulations. Proactivity engage with relevant governmentagencies to stay informed for upcoming regulatory changes and industry bestpractices. Ensure food standards and presentation are maintained and improved,enforce relevant standards and develop quality improvement plans based onfeedback and FSQM audit.
Education andExperience
Accrediteduniversity in Culinary Arts, Hotel and Restaurant Management is preferred
Minimum10 to 12 years’ relevant working experience in a 300 to 400 room-size luxuryhotel, with at least 5 to 7 years in a similar capacity in China.
Strongpassion for Culinary Arts, particularly in Chinese Cuisine and SoutheasternAsian food, with a solid understandingof Western cuisine and banquet operations.
Creativemindset and well know Guangzhou Market and international Food and Beveragetrends.
Opento both Chinese and foreigner willing to accept a local compensation package.
Financialacumen to deliver accurate forecasts and budget, with knowledge of food cost,labor cost management.
Excellentleadership skills and mastery in delegating multiple tasks.
Proactive,well-organized, detail-minded with excellent communication and interpersonalskills and can work independently under pressure.
Excellentcommand of English, Chinese and Cantonese would be a plus, and hands-onexperience in MS Office applications.
HACCPcertification is required
Skills& Abilities
Leadershipand Team Management: Lead the kitchen management team to consistently upholdculinary standards and responsibilities.
OperationalKnowledge: Knowledgeable of hotel’s occupancy rates, events, forecasts, andachievements to optimize kitchen performance.
Staffing:Assess and adjust staffing levels to meet guest service expectations,operational needs, and financial objectives.
Trainingand Development: Demonstrate new cooking techniques and equipment to staff toenhance their skills and knowledge.
Purchasing:Create and implement guidelines and control procedures for the purchasing andreceiving of food supplies.
Costmanagement: Oversee controllable expenses, including food costs, supplies, uniforms,and equipment. Monitor and control optimum food costs to maximize outlet profitwhile ensuring maximum guest satisfaction.
SafetyCompliance: Overseeing all aspects of safety and ensure adherence to brandsafety standards while maintaining all HACCP requirements and passing FSQMaudits.
BudgetParticipation: Oversees, the creation of the department’s expenditure forecastsand annual budget in line with the needs of the hotel and financialrequirements.
QualityInitiatives:
Participatein quality initiatives such as daily chef briefings and monthly team meetingsto enhance culinary operations, achieve targets, and facilitate effectivecommunication.
Overseeingmenu design and updates in line with food trends and popularity, ensures thehotel food and beverage provides “talking points” for the media and providesguests and local residents with reasons to return.
Knowledgeablein OTA, Meituan, Dianping, and all the media platforms, consistently identifiesopportunities to enhance profitability and create value by challenging existingprocesses, fostering innovation, and driving successful promotional strategies.
Constantlylooks for ways to improve consistency and variety and showcase the food andbeverage offerings of the hotel appropriate to the evolving market positioningand Forbes Five Star Standards.
Creationof customized group sales/events menus in partnership with sales teams.
Supportefforts to drive revenue by participating in social media activities.
OperationalOversight:
Reviewschedules prepared by section chefs in advance to ensure high productivity andguest satisfaction.
Selectteam members who embody the qualities and attributes that reflect thedepartments and brand standards.
Monitorfood quality and portion sizes to ensure economical usage of ingredients.
Regularlycheck the quality of prepared food to maintain high standards of culinaryexcellence.
ServiceExcellence:
Displayleadership in guest hospitality, exemplifying excellent customer service, andcreating a positive atmosphere for guest relations.
Reviewcomment cards, guest satisfaction results, and other data to identify areas forimprovement.
Inconstantly visible in the hotel outlets as well as the local market to engageguests for the benefit of the hotel.
Attention toDetail: A keen eye for detail, ensuring all aspects of Culinary and foodpresentations meet or exceed hospitality standards.
Adaptability:The ability to adapt to changing situations, guest needs, and industry trends,often with a proactive approach to innovation and improvement.
MarriottInternational is an equal opportunity employer. We believe in hiring a diverseworkforce and sustaining an inclusive, people-first culture. We are committedto non-discrimination on any protected basis, such as disability and veteranstatus, or any other basis covered under applicable law.
At more than100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemencreate experiences so exceptional that long after a guest stays with us, theexperience stays with them. Attracting the world’s top hospitalityprofessionals who curate lifelong memories, we believe that everyone succeedswhen they are empowered to be creative, thoughtful and compassionate.
Every day, weset the standard for rare and special luxury service the world over and prideourselves on delivering excellence in the care and comfort of our guests.
Your role willbe to ensure that the “Gold Standards” of The Ritz-Carlton are deliveredgraciously and thoughtfully every day. The Gold Standards are the foundation ofThe Ritz-Carlton and are what guides us each day to be better than the next. Itis this foundation and our belief that our culture drives success by which TheRitz Carlton has earned the reputation as a global brand leader in luxuryhospitality. As part of our team, you will learn and exemplify the GoldStandards, such as our Employee Promise, Credo and our Service Values. And ourpromise to you is that we offer the chance to be proud of the work you do andwho you work with.
In joining TheRitz-Carlton, you join a portfolio of brands with Marriott International. Bewhere you can do your best work, begin your purpose, belong to an amazingglobal team, and become the best version of you.
MarriottInternational is an equal opportunity employer. We believe in hiring adiverse workforce and sustaining an inclusive, people-first culture. Weare committed to non-discrimination on any protected basis, suchas disability and veteran status, or any other basis covered under applicablelaw.
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