Position Statement:
The Senior Manager, Finance Project, FSSC is the key Business Partner for GCM FSSC. This person is expected to manage and deliver the enrollment/transition in accordance with Finance Shared Service Center project plan. This position will be collaborating across Corporate Operations Finance, Pre-opening, and Hotel team to ensure deliverables are met.
Position Summary:
FSSC Enrollment Project Management
Closely working with Project Director, Operations Finance team, Pre-opening team and Hotel teams to successfully enroll hotels into FSSC. Be responsible for Focused and Full-Service hotels Shared Service enrollment full cycle of processes. i.e.: Solution, Implementation and Stabilization.
· Solution: Communicate with owners and hotels for their better understanding of Hilton FSSC. Provide and guide the hotel of their specific FSSC solution.
· Implementation: Lead the hotel enrollment projects make sure the systems (DocMX, RPA, E-voucher, Ticketing systems) are deployed per schedule. Enrollment process are setup and trainings are delivered.
· Stabilization: Keep monitoring on process stabilization and hand over to FSSC operations team when it’s stabilized.
Lead on project charter alignment, develop the transition plan, manage to get sufficient resources per agreed the goal and timing. Ensuring transparent/timely reporting on the progress, success and risks/issues of the project status to leadership and seek their support to ensure project moving forward smoothly.
Manage program reporting to various stakeholders, driving governance set-up and effective.
FSSC Continuous Improvement Project
Continuously improve the enrollment/transition Process, Methodology and Toolkit, actively manage risks and issues by collaborating across work streams, ensuring lessons learned and driving consistent and optimized enrollment/transition.
Be responsible to lead the operations process Continous Improvement initiatives. Identify the opportunities and deliver the expected efficiency savings.
Change Request and Project Budget control
Manage change requests/scope changes based on business/project needs if any.
Control the project budget, evaluates all project initiatives as to feasibility, costs/benefits and value-at-risk, and takes corrective actions when necessary.
Communication and Relationship Management
· Relationship management of internal and external stakeholders. Builds supportive, productive, and trusted working relationships with Owners, Operations Finance Team, Hotel teams, FSSC teams and Corporate team.
People Management
Lead the team and guide on Team Members’ Project Management skillset and knowledge buildup.
Be responsible for Team Members’ career development.
Other
Ad hoc Corporate projects.
Qualifications
Strong Financial Analytical skill, number sensitive.
Strong Project Management skills.
More than 10 years of related experience.
More than 4 years of management or supervisory experience.
20-40% travel request
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