岗位职责
· Manage the Laundry training, assign work, and monitor the quality of the laundry and quantities.
负责全体洗衣房员工的管理培训,人员调配工作,监督所在部门的生产经营。
· Ensure that all items laundered and dry-cleaned are finished to the highest standard achievable and returned to the guests or staff in immaculate condition.
确保酒店洗衣间的全部布草都按所能达到的最高标准进行清洗或干洗, 保持清洁无瑕并送还给客人或员工。
· To make inspection trips through entire area checking on productive methods and procedures.
负责检查洗涤的方法和过程。
· To check washing formulas and make corrections and improvement whenever necessary.
负责检查洗衣流程,如果必要进行修正和改善。
· To report directly to the Executive Housekeeper keeping him advised of progress and practices.
直接向行政管家报告洗衣房的工作状况和设备状况。
· To confer with assistant and supervisors on production and personnel problems.
和下属员工交流工作情况和工作表现等。
· To confer with maintenance mechanics regarding repairs and replacement problems.
和有关人员沟通,解决设备维修、保养和替换的问题。
· To coordinate with Chief Engineer regarding new methods and machines.
和工程部经理保持联系,改善工作方法和设备。
· To plan work and production schedules to meet housekeeping and food and beverage requirement.
根据客房入住率和餐饮布巾需求量,安排好布巾、制服的洗涤工作,保证提供足够的布巾。
· To train team member according to established procedures; conducts training meeting to discuss problems and future plans, give information and assignments.
按照工作程序,培训员工。和员工开会,讨论工作问题、工作计划、沟通信息,并安排工作。
· To oversee laundry office functions including production reports, schedules and other records
.负责检查洗衣房办公室的工作,如生产报告、工作安排和其它记录。
· To supervise and investigate all claims by guest for defective laundry and consult with hotel executive for any compensation if necessary.
负责管理和调查所有有关客衣损坏的问题,如果需要赔偿,负责和管理层协商赔偿额。
· To keep close liaison with personnel office on employment and labour relations.
在员工雇佣、员工需求上和人事部紧密合作。
· To supervise and direct the functions of the valet department.
管理和领导客衣取送部门的工作。
· To consult with supply agent for new invented chemical for dry clean and laundry for best results.
了解市场上洗涤剂的最新发展,选择高效、高质的洗涤剂,用于提高洗涤的质量。
· To establish production standard’s records and training techniques.
建立产品标准记录和培训技能记录。
· To make recommendations to the manager on all phases of the laundry operation and advise him of the latest ideas and equipment.
向上级提供洗衣市场的情况,提出好的建议和采购设备的建议。
· To regulate the manning according to the work load.
根据工作量安排人员。
· Adhere to hotel cleaning and maintenance programs.
坚持酒店的清洁和养护程序。
岗位要求
至少5年相关公司的工作经验。
具备服装面料方面的知识
有洗衣房详细操作的基本知
身体健康,能适应长时间工作
能承受工作压力
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