• 年轻时尚
• 帅哥多
• 领导好
• 包吃包住
• 五险一金
• 人性化管理
• 超长年假
• 美女多
• 高端精品酒店

DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS财务回报
•	Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction
•	Prepare Weekly Events Forecast and seize upselling opportunities
•	Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion
•	Supervise the timely delivery of Master Invoice to customers and facilitate payment 
•	Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated
PEOPLE团队成员
•	Communicate to his/her superior any issues encountered and other relevant information
•	Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
•	Where applicable, supervise, manage and train Meetings & Events Executives and Meetings & Events Coordinators in carrying out their responsibilities
GUEST EXPERIENCE宾客体验
•	In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
•	Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
•	Plan and conduct pre-event meetings with clients and catering staff to identify ways to enhance the guest experience
•	Assigned upon situation as the point-of-contact to give immediate assistance in order that customer’s needs are met quickly and their event runs smoothly
•	Supervise the organisation of post-event calls and collection of Feedback Survey and follow up with customers to obtain event feedback and identify further business opportunities
RESPONSIBLE BUSINESS企业责任
•	Develop awareness and reputation of the hotel and the brand in the local community
•	Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact to the environment
Perform other duties as assigned.

ACCOUNTABILITY能力要求
This is a middle level Meetings & Events position in a full service luxury, resort, or major flagship hotel with high volume catering, banquet, and/or convention facilities.
Performance of this role should be measured by the following key metrics:
•	Key Performance Objectives set annually (as per IHG policy)
•	Process compliance as the indicated compliance in the Standard Operating Procedures
•	Lead Handover Quality
•	Other Events KPIs
•	Repeat sale or upselling revenue
•	Customer feedback/satisfaction

杭州上城英迪格酒店坐落在风光旖旎的西湖景区，本地 风情 与人文魅力兼收 。 南向钱塘江，拥八卦田景群入怀，与南宋官窑博物馆、中国丝绸博物馆、玉皇山为邻。无论是蕴含南宋“四艺“设计灵感，还是再现灯烛朦胧、笙歌绵绵的临安皇城繁华夜市，酒店 136 间客房及套房设计阐述了 时尚与风雅的惊喜碰撞 。 餐饮承袭 南宋食尚美学 ，演绎出丰富多姿的邻间之味。取意宋代三大发明之一活字印刷术的“印” 餐厅，囊括全天候创意融合美馔、当地特色、精致下午茶等美味。晚间，“印”则华丽变身为酒吧，小酌几杯特色鸡尾酒，感受临安不夜城的万种风情。 与繁华为伴，灵感为邻，宋韵摩登生活 在这里展开。Hotel Indigo Hangzhou Uptown® is located in the picturesque West Lake scenic area, the mesmerizing EightDiagrams Field besides Yuhuang Mountain. Adventurous guests will adore the many nearby cultural attractions, such as Southern Song Dynasty Official Kiln Museum and China National Silk Museum. There are two styles of 136guestrooms, one inspired by tea making, burning incense, arranging flowers and hanging paintings celebrated as the “Four Arts” of Southern Song Dynasty and another inspired by the lights and sounds of the Lin’an Imperial City night market. “ING” our signature restaurant, is inspired by one of the three great inventions of Song Dynasty:movable type printing. A fashionable, trendsetting venue that's "alive" with social life that creative fusion cuisine,appetizing local flavors, exquisite afternoon tea and outstanding delicacies. When the sun goes down, “ING” is transformed into a fashionable bar sure to energize your mood well into the night.