⒈实施工作标准和服务程序,督促员工严格履行其岗位职责。
2.根据营业情况,对服务员进行工作任务分配,确保提供优质服务。
3.与宾客和厨房保持良好的工作关系,及时向经理和厨师长反馈宾客对食品,服务方面的信息,不断提高餐饮产品和服务的质量。
4.了解客情,亲自为重要宾客服务。
5.处理餐厅里发生的问题和宾客的意见,并及时向经理汇报。
6.定期检查,清点餐厅的设备、餐具、布草等物品,将结果汇报给经理。
上海虹桥金臣皇冠假日酒店坐落于虹桥商务区核心地带,步行10分钟便可抵达虹桥火车站,距虹桥国际机场和国家会展中心仅5到8分钟车程,地铁2/10/17号线信步可达。Located at the heart of Shanghai Hongqiao CBD, Crowne Plaza Shanghai Hongqiao takes merely 10 minutes by feet to reach Hongqiao Railway Station and metro line 2/10/17, 5-8 minutes by car to reach Hongqiao International Airport, National Exhibition and Convention Centre.酒店拥有331间摩登雅致的客房及套房;3个精选餐厅,1100平方米灵活的会议场地,共4间会议室,专业而完善的会议设施,多维度满足您的每一个会议需求。完善的健身设施,让您在工作之余,放松身心。Crowne Plaza Shanghai Hongqiao has 331 stylishly designed guest rooms and suites, 3 selected restaurants, 1,100 square meters of flexible event space across 4 meeting rooms, and outstanding fitness facilities. Perfect for business and leisure travelers.酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您平衡工作与生活的需求,旨在为新时代商旅人致力打造更好的商旅新体验,助力每一次商旅都高效顺利收获成功。We champion a new and better way of business travel that recognizes your blurred and blended needs to achieve personal and professional success.