岗位职责
1、随时为客人提供准确、快捷、礼貌的服务,必须在电话铃声三声之内接起电话。
2、掌握客房状况和预订状况,以及向订房单位或个人索取必要的预定资料,确保电脑中的预定信息齐全。
3、处理传真和电话预定,准确在电脑系统中输入房间预定,并在当天及时回复和确认。
岗位要求
1、大专/高职学历或同等文化程度。2、应届毕业生或1年及以上相关工作经验
3、熟悉电脑操作。
4、具有良好的中英文表达能力。
上海虹桥金臣皇冠假日酒店坐落于虹桥商务区核心地带,步行10分钟便可抵达虹桥火车站,距虹桥国际机场和国家会展中心仅5到8分钟车程,地铁2/10/17号线信步可达。Located at the heart of Shanghai Hongqiao CBD, Crowne Plaza Shanghai Hongqiao takes merely 10 minutes by feet to reach Hongqiao Railway Station and metro line 2/10/17, 5-8 minutes by car to reach Hongqiao International Airport, National Exhibition and Convention Centre.酒店拥有331间摩登雅致的客房及套房;3个精选餐厅,1100平方米灵活的会议场地,共4间会议室,专业而完善的会议设施,多维度满足您的每一个会议需求。完善的健身设施,让您在工作之余,放松身心。Crowne Plaza Shanghai Hongqiao has 331 stylishly designed guest rooms and suites, 3 selected restaurants, 1,100 square meters of flexible event space across 4 meeting rooms, and outstanding fitness facilities. Perfect for business and leisure travelers.酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您平衡工作与生活的需求,旨在为新时代商旅人致力打造更好的商旅新体验,助力每一次商旅都高效顺利收获成功。We champion a new and better way of business travel that recognizes your blurred and blended needs to achieve personal and professional success.