岗位职责
1、协助宾客提拉行李及行李寄存服务。
2、为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。
3、确保交班本上记录的每一件事情都已经落实。
4、确保所接收的行李和包裹的安全,并存放在合适的地方。
5、事先检查所有抵达和离店团队的分房名单。
6、记录未完成的工作交给下一个班次。
7、管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。
岗位要求
1、XX学历或同等文化程度。具有X年以上从事前厅服务工作经历。
2、工作认真、作风细致、吃苦耐劳、反应灵活。
3、能进行英语日常会话,开展对客服务。
The city of Xian (lit, “Western Peace”) is located south west of Beijing, ninty minuties by flight. Home to the renowned Terracotta Warriors and the impressive Bell Tower, Xian was China’s capital in ancient times and was its trading and military base during the Tang Dynasty in the early 7th century. It was also the starting point for many a traveler on the Silk Route made famous by the early adventure Marco Polo. Xian is becoming a major tourism and business destination of Northwest China. The hotel is located right in the heart of Xian which is the commercial and government district, the hotel is minutes away within walking distance from the major shopping centres and allows guests easy access to the various historical and cultural sites in town which is ideal for all travellers. Renmin Square stands as another magnificent monument to Xian’s glorious past. Within this expansive complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years. This hotel complex combined 4 different styles hotels, Sofitel on Renmin Square, Grand Mercure on Renmin Square, Sofitel Legend Peoples Grand Hotel which opened in 2014, and Building No.3 of Renmindasha. The hotels styled property with over 534 suits & rooms is combing French Morden art and Chinese traditional design with mordern comforts and features 6 restaurant outlets, 3 bars, 23 meeting rooms, a Spa, an indoor swimming pool and a gymnasium. The hotel is 5 minuties away from Bell tower and Drum tower, 40 minutes Terracotta Warriors, 40 minutes away from Xianyang Interantional Airport.