1. Sign in for attendance in full uniform,uniform must be cleaned and presentable. Always check personal hygiene and bewell groomed in appearance. Always wear a clean and tidy uniform andwell-polished shoe.
身着干净整洁的制服签到。时刻保持个人卫生和良好的仪容。制服和工鞋应保持干净整洁。
2. Always be friendly and keep smilingunder any circumstances.
任何情况下都应面带微笑并保持友好的态度。
3. Use standard language patiently andpolitely answered all call from guest, employees and visitors
使用规范用语耐心有礼貌地接听所有来自客人、员工或来访者的电话。
4. Receive and handle all notifications,information and feedback timely.
接收、处理所有通知、信息并及时回馈。
5. Responsible for receiving and handlingto send and receive e-mail.
负责接收并处理收发邮件。
6. Record all kinds of meeting minutes anddistribute in time.
做好各类会议纪要并及时分发。
7. Courteous reception to all visitors.
礼貌地接待所有来访者。
8. In case of busy time or Staff shortages,actively assist the clerk work to ensure the daily operation of thehousekeeping department are not affected
高峰、繁忙时段或人员短缺时,主动协助文员工作以确保客房部的日常运作不受影响。
9. Responsible for housekeeping floor andother keys, phone application, supplement, scrap management, etc.
负责客房部楼层及其他钥匙、工作电话的申请、补充、报废等管理。
10. Correspondletters to guests regarding Lost and Found. Keep the lost items in lock andmaintained the record book.
就失物招领起草致客信,保管失物招领记录本,并就未认领的物品提交清单和处置意见。
11. Maintaineddaily telephone log book and keep informed EH for important messages.
保管电话日志本并随时通知行政管家重要信息。
12. Manageoffice supplies and computer, printer and other equipment.
管理办公室用品及电脑、打印机等其它设备。
13. Ensureall office equipment are cleaned and well maintained and working area is cleanand tidy all the time.
确保办公室所有设备干净且状态良好,工作区域随时保持干净整洁。
14. Responsiblefor the collection, delivery and keeping all the housekeeping department staffattendance record.
负责收集、递交和保管所有客房部员工的考勤记录。
15. Manageand update all housekeeping staff's personal file.
管理和更新客房部所有员工的个人档案。
16. Ensureall files are maintained update, keeping and organizing all kinds of documentsin housekeeping department.
确保所有文件随时更新,保管并整理客房部的各类文档。
17. Countall the assets of Housekeeping office and keep inventory records.
清点并保管办公室的资产盘点记录。
18. Attendthe department or hotel related training on time.
准时出席部门或酒店的相关培训。
19. Mustbe neat and poised in appearance.
必须时刻保持整洁和镇静。
20. Beloyal to the Exec. Housekeeper and company. Maintain a high standard ofconfidentiality.
忠于行政管家和酒店,并具高度机密性。
21.Handlesother duties and projects as assigned by the management.
处理其它由管理层分派的工作。
The city of Xian (lit, “Western Peace”) is located south west of Beijing, ninty minuties by flight. Home to the renowned Terracotta Warriors and the impressive Bell Tower, Xian was China’s capital in ancient times and was its trading and military base during the Tang Dynasty in the early 7th century. It was also the starting point for many a traveler on the Silk Route made famous by the early adventure Marco Polo. Xian is becoming a major tourism and business destination of Northwest China. The hotel is located right in the heart of Xian which is the commercial and government district, the hotel is minutes away within walking distance from the major shopping centres and allows guests easy access to the various historical and cultural sites in town which is ideal for all travellers. Renmin Square stands as another magnificent monument to Xian’s glorious past. Within this expansive complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years. This hotel complex combined 4 different styles hotels, Sofitel on Renmin Square, Grand Mercure on Renmin Square, Sofitel Legend Peoples Grand Hotel which opened in 2014, and Building No.3 of Renmindasha. The hotels styled property with over 534 suits & rooms is combing French Morden art and Chinese traditional design with mordern comforts and features 6 restaurant outlets, 3 bars, 23 meeting rooms, a Spa, an indoor swimming pool and a gymnasium. The hotel is 5 minuties away from Bell tower and Drum tower, 40 minutes Terracotta Warriors, 40 minutes away from Xianyang Interantional Airport.