Resort Training Supervisor 度假村培训主管(外派全国)
7千-8千
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发布于 09-17
Resort Training Supervisor 度假村培训主管(外派全国)
7千-8千
丽江 | 经验不限 | 学历不限 | 提供食宿
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职位描述

Mission 1:

Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and

communicating Club Med’s employee-development strategy across different platforms:

· TRAINER: Facilitate training with excellence. Inspire them!

· COORDINATOR: Coordinate technical trainings and talent development with main actors.

· CONSULTANT: Facilitate & coach managers to assess

· PERFORMANCE: Identify needs and deliver effective solutions.

· ADMINISTRATOR: Validate, record, report training activity & results.

Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.

Mission 2:

Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.

Mission 3:

Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.

JOB SUMMARY:

· Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools.

· Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels.

· Analyzes, develops, and improves training modules and tools.

· Assesses performance issues - researches and proposes actions and/or alternatives.

· Optimizes tools & procedures.

· Coach Managers

· Personally, facilitates and co-facilitates training programs.

· Evaluates impact of training solutions.

· Documents and reports training results.

· Assures local training compliance.

· Works with minimal supervision to complete established goals and objectives

· Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs.

· Deploys all aspects of high-potential development programs for local GE employees.

· Creates/coordinates annual training plan for resort populations.

· Plans, organizes, presents, and facilitates training programs for all resort populations.

· Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives.

· Coaches & supports managers on performance & hospitality challenges.

· Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices.

· Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms.

· Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms.

· Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels.

· Assures local compliance with training & training-related requirements.

· Participates collaboratively and professionally with other HR & UDT members to achieve team goals.

· Assures effective two-way communication at all levels of responsibility.

· Participates in HR and UDT meetings as appropriate.

· Continually maintains, updates his/her facilitation & hospitality competencies.

· All other duties as assigned.

PROFILE:

1.English (Mandatory)

2.Bachelors / BAC+3 degree in Education, HR Management or HR Development.

3.Experienced hospitality trainer with strong presentation & learner engagement skills.

4.Hospitality Team Management experience.

bility to work autonomously in “consultant mode” with minimal supervision.

5.Ability to anticipate and initiate key training priorities aligned to individual development.


其他要求
国际联号工作经历:优先
语言能力:英语-熟练
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公司地址
上海虹口区飞虹路118号
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卓越雇主
  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 外商独资.外企办事处
    企业性质
Club Med地中海俱乐部是 "一价全包"假期理念 的首倡者,在全球拥有近70座海岛和滑雪度假村,也是目前全球最大的度假连锁集团之一。2015年, 复星完成了对Club Med的私有化收购,开启了在大中华区的快速发展和布局,相继落户于桂林,北大壶,安吉,延庆,丽江,长白山,千岛湖,南京,太仓等国内著名的自然美景或城市度假目的地,将 "一价全包" 的法式度假理念传递给全国各地的客人。
上海虹口区飞虹路118号
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