职位简介
What is the job?
集群工程总监将监管深圳华侨城洲际大酒店和深圳威尼斯英迪格酒店工程/维护及日常运营。确保为酒店宾客和团队成员提供安全、舒适的环境,同时确保各项事务都安全进行,并符合规定。您需要运用各种激励措施,同时为团队成员提供技能培训,使酒店始终保持最佳状态。
As Cluster Director of Engineering, you’ll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best.
您的日常工作
Your day to day
员工团队
People
•负责深圳华侨城洲际大酒店和深圳威尼斯英迪格酒店工程部的日常运营。
Responsible for the day-to-day operation of the Engineering Department of Intercontinental Shenzhen and Hotel Indigo Shenzhen Venice.
为日常工程需求提供指导,计划和分配工作,确保始终有合适的团队在岗。
•Direct daily engineering needs, planand assign work ensuring you always have the right team inplace.
通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工。•Develop your team and improve theirperformance through coaching and feedback, and create performance anddevelopment goals for colleagues - recognise good performance.
与其他部门保持日常的沟通与协调,从而提高团队工作效率和服务质量。•Promote teamwork and quality servicethrough daily communication and coordination with otherdepartments.
与酒店所有部门领导沟通,了解维修需求,确保及时响应。Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
通过密切的监督来确保外部承包商服务的成本有效性和技术效率。确保所有工作的开展严格按照合同,租赁合同,服务协议和相关保证。•Ensure cost effectiveness and technical efficiency of external contractor services through close supervision. Ensure that all work is carried out in strict accordance with contracts, leases, service agreements and related warranties.
宾客体验
GuestExperience
帮助满足宾客的需求,确保宾客满意度。
•Help guests needs toensure their satisfaction.
通过维护程序确保酒店得到良好维护,为宾客提供卓越的服务。
•Use a maintenance programme to ensure thehotel is maintained and in service for our guests.
企业责任ResponsibleBusiness.
监管酒店所有硬件设施的运行状况,包括维护与维修工作、及时高效地采购零部件与所需物资,同时减少浪费,促进“绿色”环保。
•Oversee the physical operations of thehotel, including maintenance and repair and order parts and supplies in atimely and efficient manner while minimising waste and maintaining “green”initiatives.
通过确保对大楼环境控制和节能系统的有效管理实现酒店盈利。评估,控制和记录能源使用,实施及升级能源节能系统。•Achieve hotel profitability by ensuring effective management of the building's environmental controls and energy saving systems. Evaluate, control and record energy use, implement and upgrade energy saving systems.
可能需要对酒店的安全负责,确保将偷窃、犯罪和其他风险降至最低。
•May be responsible for hotel security to minimise risk of theft, crime and other hazards.
其他临时职责——需要全员出动完成任务的特殊时刻。
•Ad-hoc duties – unexpected moments when we have to pull together to get a task done.
权责划分Accountabilities
这是大型豪华酒店、度假酒店或旗舰酒店工程部的最高职位。 酒店通常拥有多处场地和设施、多个大型用餐场所、宴会厅和会议室,并拥有众多VIP贵宾和重要宾客。您将负责监管所有工程技工与外部承包商。您的职能还可能包括监管下属经理和主管人员。
Thisis the top Maintenance/Engineering job in a large, luxury, resort, or majorflagship hotel with multiple sites and facilities, a number of majoroutlets, high-volume catering and convention facilities, and a largenumber of VIP and key guests. Supervises a staff ofmaintenance/engineering tradespersons and contractors. May oversee subordinatemanagers and supervisors.
我们对您的要求:
What we need from you
•受过大学教育或高级职业培训。
•Some college or advanced vocationaltraining.
•四年普通建筑维护和/或建造经验,或教育背景加工作经验达到同等水平。
•Four years’ experience in generalbuilding maintenance and/or construction or equivalent combination of educationand experience.
•具备管道、电气、机械与木工方面的专业技能。
•Specialised expertise in plumbing,electrical, mechanical, and carpentry fields.
•可能需要拥有3级EPA证书或等同证书、HVAC(供热、通风与空调)系统和制冷设备证书,具备管道工资格证和/或熟练电工及木工资质。
•Level 3 EPA Certification, HVAC andrefrigeration certificate, licensed plumber and/or journeyman status forelectrician and carpenter may be required.
•具有酒店工作经验者优先考虑。
•Hotel experience preferred.
•如有相关法律要求,需持有相关职业证书和资格证。
•Professional certification andlicence if required by law.
品味洲际,享受生活!深圳华侨城洲际大酒店,由洲际酒店集团管理,是中国首家以西班牙醉人风情为主题的豪华商务酒店。优越的位置、便捷的交通、独具风情的外观、典雅的客房、专业周到的服务、一流的现代设施为商旅人士带来完美的下榻体验。