• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 节日津贴
• 职业发展机会
• 年终奖金
• 员工奖励计划
• 员工活动

Duties andResponsibilities工作职责
·        Ensures  at all times maximum guestsatisfaction through personal recognition to all guests along with PCR members,VIPs, and repeat guests,  and promptcordial attention from arrival through departure.
·        确保最大限度上满足客人的需求，关注优悦俱乐部会员及重要贵宾从到达至离开酒店期间，为客人提供个性化服务，使客户满意。
·        Ensures Priority Club members consistently receive all benefits, repeatguests and other VIP’s receive special recognition and service.
·        确保优悦俱乐部会员能获得最大利益，回头客及重要客人都能受到特别的关注。
·        Greets VIP guests personally
·        迎接贵宾客人。
·        Greets all guests at all timesin a friendly and helpful manner and attempts to learn and use guest’s name atevery opportunity.  
·        随时以友好的态度与客人打招呼，为客人提供帮助，尽量称呼客人的姓名。                 
·        Liaises with other departments and necessary outside contracts to ensureexcellent service delivery.
·        与其他部门保持合作，与必要外界部门保持联系，确保为客人提供优质服务。
RequiredSkills –
技能要求
·        Adhere to Front Office andGuest Relations Policies and Procedures
·        了解前厅部政策及操作程序
·        Effective communication skillsin both Chinese & English
·        有效的中英文沟通能力
·        Familiar Opera System
·        熟悉酒店电脑系统操作
Qualifications –
学历
·        Tertiary education 
·        高等教育
Experience –
经验
·        Experience in the hospitalityindustry preferred
·        具有酒店行业经验者优先
·        Fluent English speakingpreferred
·        流利的英文表达能力优先
·        Excellent customer relations 
·        良好的宾客关系
·        Excellent communication skill 
·        良好的沟通技巧

品味洲际，享受生活！深圳华侨城洲际大酒店，由洲际酒店集团管理，是中国首家以西班牙醉人风情为主题的豪华商务酒店。优越的位置、便捷的交通、独具风情的外观、典雅的客房、专业周到的服务、一流的现代设施为商旅人士带来完美的下榻体验。