岗位职责:
1.负责接受散客电话、E—mall 、传真的预订,并负责处理其订房的变更或取消;
2.完成和处理预订部、销售部送来的团队或散客订房单或变更单;
3.掌握房态和客房情况,制作有关客房经营的各种报表;
4.负责有关住房、房价、酒店服务设施及查找住客等方面的查询工作;
5.协同销售部做好客人历史档案的编写工作;
6.做好散客、团队、会议等客人的接待和入住工作;
7.了解重要客人、团队、会议的抵离情况。
岗位要求:
1.具有一年以上酒店前厅工作经验或受过培训成绩优良者;
2。熟悉酒店业务知识,具有较强的应变能力,综合素质较好,热爱酒店行业。
佳源东方索契酒店坐落于美丽的海南省西海岸,是东方市第一家五星级综合型酒店,也是“北纬18°·东方索契”俄罗斯文化旅游综合体项目一个重要组成部分(2014年由文化部将其列为国家重点文化产业项目)。 酒店一期分为主体楼及元首楼,在设计上集合了“一带一路”沿线中各国文化元素,旨在为上合组织成员国为主的国家之间的教育和文化交流提供良好的国际交流平台。其中1400平方米酒店大堂,挑高17米,集天空之城、飘零冰雪、索契友谊树为重要表现载体,诠释别具匠心的异域风情文化。酒店设各类海景房147间/套,3个大型多功能宴会厅,10多间大小型会议室,西海岸全日制西餐厅,金月湾吧及2个大型户外屋顶园林海景平台, 8个集上合组织各成员国文化主题打造的高标准接待厅可作为会务及高端用餐使用。坐拥海岛西海岸,是面朝大海的心旷,是春暖花开的神怡。Located on the beautiful west coast of Hainan Province, Jerome Sochi Hotel is the first five-star comprehensive hotel in Dongfang City and an important part of the Russian Cultural Tourism Complex Project of “latitude 18°·eastern Sochi” (2014) Listed by the Ministry of Culture as a national key cultural industry project).The first phase of the hotel is divided into the main building and the heads of the state building. The design incorporates the cultural elements of the countries along the “Belt and Road” to provide good international exchanges for educational and cultural exchanges between the countries of the SCO member countries. . Among them, the 1400㎡ lobby, with a height of 17 meters, is a city of sky, drifting ice and snow, and Sochi friendship tree as an important performance carrier, interpreting a unique and exotic culture. The hotel has 147 rooms/sets of sea view, 3 large-scale multi-functional ballrooms, more than 10 large and small meeting rooms, West Coast full-time western restaurant, Jinyuewan Bar and 2 large outdoor roof garden sea view platforms, 8 sets. The high-standard reception halls created by the cultural themes of the SCO member states can be used for conference and high-end dining. Sitting on the west coast of the island, it is the heart of the sea, and it is the warmth of spring blossoms.