主要职责
Main Duties
1.对菜单上的所有菜品和饮料有全面的知识和理解,并能推荐菜品和饮料的搭配及促销。
Have athorough knowledge and understanding of all food and beverage items in the menuand the ability to recommend Food and Beverage combinations and up-sell alternatives.
2.确保餐厅的前、后区域的洁净有序。
Ensuresthat the Market Café is kept clean and organized, both at the front as well as the back of house.
3.以支持和灵活的态度与其他经理紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
Worksclosely with other Market Café Managers in a supportive and flexible manner,focusing on the overall success of the hotel and the satisfaction of hotelguests.
4.确保贯彻执行凯悦餐饮宝典20条准则。
Ensuresthat the “Food and Beverage Top 20 Fundamentals” are implemented.
5.运营时确保向客人提供充分优质高效的服务。
One shouldensure to 100% focus on customers during operation and provide authentic /sufficient service.
6.餐饮部其他部门需要时提供必要的协助。
One shouldprovide assistance to other food & beverage venues when needed.
7.协助咖啡厅经理确保根据确定的经营理念高效管理餐厅,始终提供周到、专业、高效和灵活的服务。
To assist the Market Café Manager in ensuringthat the Market Café is managed efficiently according to the establishedconcept statement, providing courteous, professional, efficient and flexibleservice at all times.
8.礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。
Handlesall guest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily.
9.确保餐饮部员工提供热情、高品质的服务以满足客人需求。
One should ensure our associates (service) are always reachable while itis needed by customers and show passion to provide our authentic service.
10.在任何时间表现负责的主管行为,并以积极的形象代表酒店管理团队和凯悦国际。
Exercisesresponsible supervisory behaviour at all times and positively representing thehotel team and Hyatt International.
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
海南富力海洋欢乐世界度假区凯悦酒店,坐落于北纬 18 度的海南陵水黎族自治县黎安港畔,酒店由新加坡著名设计公司 Silver Fox Studios 执掌设计,将热带海洋风情和凯悦现代设计理念相互融合,贯穿于酒店设计细节。酒店拥有 1000 间客房,面积由 40 平米到 120 平米不等,所有客房均配备胶囊咖啡机,全方位景观阳台,可尽览海洋公园或海岛景观。酒店拥有 1 个健身中心和 3 个室外泳池,可让宾客悦享健身焕活体验。酒店拥有 1 间餐厅,2 间酒吧,1 个宴会厅和 2 个会议室。咖啡厅汇聚东西经典美食和海南陵水特色美食,由亚洲美食和意大利美食组成,提供国际风味自助餐以及全天候零点菜单,山珍海馔,悦动味蕾;在大堂酒吧和池畔吧,一览南海风情之余,尽享休闲小吃、经典鸡尾酒及烈酒;宴会厅和会议室,是举行私人派对、高端会议的理想选择