行李员 Bellman
4.5千-5千
投递简历
发布于 10:17
行李员 Bellman
4.5千-5千
北京-东城区 | 1年以上 | 大专 | 招3人
投递简历
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

职责描述:

确保为客人提供高水准的服务,职责包括但不限于:

- 根据酒店标准问候抵店客人

- 为住店客人/餐饮客人/店外客人提供相关礼宾服务,迎送离店客人

- 提供所有行李协助

- 预测客人的需求,及时为客人解答

- 处理客人投诉,确保客人满意度

- 熟练使用酒店的设备设施

- 准确记录客人的要求及后续跟进事宜

- 根据客人要求,及时完成系统中需要跟进的事宜


任职要求:

- 具备一定的英语沟通交流能力

- 可以使用电脑及办公软件

- 了解相关系统,包括但不限于PGS, PSB系统

- 具有外资集团奢华品牌酒店工作者优先考虑

其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:熟练
比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
职位联系人
Dylan Duan
对这个职位感兴趣? 最佳东方APP扫一扫 直接和HR聊一聊吧~
--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
About Mandarin Oriental Qianmen, BeijingMandarin Oriental Qianmen, Beijing is located within the Qianmen EastHutong Quarter where the protected local treasures and emerging trends areintertwined here. Hutongs date back to the 13th century and comprisetraditional courtyard houses connected by narrow lanes and alleyways. Thearchitectural style of the Beijing courtyard is unique to the hutongs of thecapital city. The hotel will be dispersed throughout the Qianmen East HutongQuarter alongside privately owned traditional residences, retail outlets,restaurants, bars and cultural venues. Mandarin Oriental Qianmen, Beijing will provide spacious and luxuriouslandscaped courtyard rooms where guests will experience the charm of thistraditional Beijing way of life within the labyrinth of alleys and lanes in oneof the city’s oldest quarters.The hotel will also feature a variety ofdining venues within the hutong courtyards, including an Italian Bistro with aroof-top terrace, a Chinese restaurant and a Hutong bar. The project will also havemulti-purpose function rooms.A Spa at Mandarin Oriental willprovide holistic rejuvenation and relaxation in a serene setting. Additionalleisure facilities will also include a well-equipped fitness centre.Mandarin Oriental Qianmen, Beijing is within easy walking distance of Beijing’s major touristattractions including Tiananmen Square, the Forbidden City and the Temple ofHeaven. The hotel is being developed by Beijing Tianjie Group Company Limited.
导航