As the Associate GDCMProperty System Specialist, you will follow the approved implementationprocesses. You will successfully deploy and install Property, Sales, and/orRevenue systems to our hotel properties globally. You will provideremote/onsite training, system configuration and troubleshooting. You willperform these implementation projects after the handover from the Manager orSenior Associate. 
More specifically,you will: 
·      Liaise with the hotelmanagement team about remote/onsite activities, schedules, and trainings. 
·      Execute the followingscheduled activities: System Database Build, training, Hardware placement /setup and System interfacing. 
·      Perform system issueresolution by collaborating with the support teams (internal and external) torectify any support tickets. 
·      Provide communication withother Implementation team members, including shift and task scheduling. 
·      Sign off on projects,providing wrap up and handover as per the project plan and task list. 
·      Maintain your own developmentand onboarding plans, working with the Senior Associates and management team toachieve full exposure to all implementation project types. 
·      Attend all internaldepartmental and training calls, actively participating in information sharingthrough approved channels. 
Direct Reports: n/a
What are we looking for?
The success in this rolewill demonstrate itself through the following attributes and skills:
·       Superbcommunication skills (verbal and written)
·      Independent workethic and collaboration skills to work as part of a team
·      Organization skills to ensure processimprovement and implementation integrity
To fulfill this role successfully, you should demonstrate thefollowing minimum qualifications:
·      Two (2) years of professionalwork experience in Technology or related field
·      Three (3) years of Hotelexperience using Property, Sales or Revenue Systems daily 
·      Solid understanding ofHilton’s systems (PMS, CRS, downstream systems) and interfaces 
·      Travel 50% of the time, bothdomestic and international 
·      Bilingual Mandarin/Englishspeaker, as classroom trainings are conducted in English and Mandarin
It would be helpful in this position for you to demonstratethe following capabilities and distinctions:
·      Bachelor’s Degree, orAssociate’s Degree
·      Consistent record ofaccomplishments executing Hilton’s standard operating procedures 
·      Shown success in acustomer-facing environment (i.e. through satisfaction scores) 
·      Proven track record ofaccomplishment as a systems installer
What is it like working for Hilton?
Hiltonis the world’s leading global hospitality company, spanning the lodging sectorfrom luxurious full-service hotels and resorts to extended-stay suites andmid-priced hotels. For nearly a century, Hilton has offered business andleisure travelers the finest in accommodations, service, amenities, and value.Hilton is dedicated to continuing its tradition of providing exceptional guestexperiences across its global brands. Our vision to fill the earth with thelight and warmth of hospitality unites us as a team to create remarkablehospitality experiences around the world every single day. And our amazing TeamMembers are at the heart of it all!

关于希尔顿希尔顿（NYSE: HLT）是国际最具知名度的酒店管理公司之一，拥有十七大卓越酒店品牌，在全球113个国家和地区直接管理、特许经营、持有以及租赁超过5,600家酒店，逾912,000间客房。一直以来，希尔顿始终致力于履行世界最热情好客酒店的使命并在卓越职场研究所2018年的“全球最佳职场”评选中名列第二，成为全球排名最高的酒店集团。自1919年成立以来，希尔顿酒店已共计为超过30亿名宾客提供了服务。同时，作为屡获殊荣的常客奖励计划希尔顿荣誉客会?（Hilton Honors），它已为全球近8,200万名会员提供包括电子登记入住及选择客房、数字密钥与智能客房等非凡礼遇。更多详情请登录newsroom.hilton.com，并在Facebook、Twitter、Linkedln、Instagram和Youtube上与希尔顿联系。