Perform entry-level humanresources and administrative duties in support of the hotel’s Human Resourcesprograms and philosophies. Provide basicemployee assistance, often serving as initial point of contact for human resources-relatedmatters.
执行初级的人力资源和行政工作,支持酒店的人力资源计划和理念。提供基础的协助,通常是人力资源相关事宜的首要联系人。
General 通用类
· Complete stock takes asrequired
按要求完成库存盘点工作
· Control cost and developdepartment purchasing details
控制成本,拟定月度物品采买明细
· Fulfil jobs assigned bysuperior
完成上级指派的其他工作
· Information relating toindustrial instruments is readily available to all Staff and Managers
为员工和经理提供与行业规定相关的信息
· Adhere to time framesestablished by Head Office
遵守总部设定的项目时间表
· Maintenance of employee files
员工档案的维护工作
· Use email correctly for workcommunication
正确使用邮件进行工作沟通
Talent Acquisition & Early Career Management 人才招募及早期职业管理
· Co-ordinate work experienceprograms
协调实习生计划
· Manage the on-line recruitmentchannel, through the Hotel Web Site, correct and timely placement of internaland external advertisements
全面负责线上渠道招聘,通过酒店网站管理在线招聘工作, 正确、及时的发布内部和外部的招聘广告
· Site inspections for schools,colleges, and universities, maintain the good relationship
拜访学校,学院和大学。维护良好的校企合作关系
· Responsible for offlinerecruitment channel (e.g. community recruitment, etc.)
全面负责线下渠道招聘(如社区招聘等)
· Interview Line employees
面试基础员工
· Maintain the activity of Trainees’Club, take the lead to organize intern communication meeting activities
维持实习生俱乐部的活跃度,牵头组织实习生沟通会活动
· Assist the external andinternal support, communicate with helper agency and the follow-up work
协助用人部门寻找外部及内部支援,帮工公司沟通及后续工作
· Talent data base Management
人才数据库的管理
Training & Talent Development 培训与人才发展
· Coaches and counsels staff,providing constructive feedback to enhance performance
向员工提供工作指导、咨询,并提供建设性反馈意见以提高工作绩效
· Assist managers in developingwork practices that are in line with OH &S policies. Ensures Hotel’s Fire,Health and Safety Procedures are implemented
协助经理制定符合职业健康与安全条例要求的工作程序。确保酒店消防、健康与安全的程序得以执行
· Assists the Director ofTraining & Talent Development and Training Manager in the implementation ofall training programs
协助培训与人才发展总监及培训经理完成酒店培训课程的实施
· Tabulate the data showingdepartmental training needs for the Training Manager
将部门培训需求以列表及数据的形式呈现给培训经理
· Analyse guest questionnaires,feedback to identify and determine training needs for Hotels & Departments
分析宾客问卷、回馈以确定相关培训需求(酒店/部门)
· Set objectives and theevaluation system for department training program
为部门培训项目设定目标和培训评估体系
· Monitor the progress of theTraining Plan for each department to ensure that the training objectives arebeing achieved
监督部门培训的进度以确保相关目标都已达成
· Attend departmental trainingsession and critique performance
参加部门培训并评估表现
· Performs teaching duties in aprofessional manner, according to instructions issued by Director of Training& Talent Development and Training Manager
在培训与人才发展总监及培训经理的指导下,以专业的态度进行培训授课
· Conducts new hire OrientationTraining including grooming and hygiene, telephone manners and etc as required
按照要求实施入职培训,其中包括:仪容仪表标准、电话接听礼仪等
· Conducts Service TrainingProgram as required
按要求实施服务培训
· Communicates and coordinateswith other Departments for name lists of participants who will be attendingtraining
沟通协调培训提名的收集与准备。
· Assists in coordinating andliaising with Departments or sister hotels concerned on sending staff out forcross-training and exposure
协助部门或姊妹酒店安排员工的交叉培训。
· Prepares monthly trainingschedules and monthly training report(Internal/External Training Programsconducted)
准备月度培训计划与报告(内部/外部培训项目)
· Checks that all lessons are conductedin a professional manner
检查并确保所有课程以专业态度授课
· Supervises and evaluates localteachers’ performance together with related feedback from staff & planfuture sessions accordingly
根据课程安排及员工反馈监督并评估本地讲师的授课表现
· Assists Director of Training& Talent Development and Training Manager in sourcing for trainingmaterials appropriate to the Hotel staff and responsible for purchasing orhaving materials printed
协助培训与人才发展总监及培训经理准备相应的培训资料并负责资料的采购或印刷
· Manage and maintain all updatedrecords of all training programs conducted
管理和维护所有的培训记录
· Responsible for managing and caring for theTraining Room, Training Library, training equipment and materials
负责培训教室、培训图书馆、培训设备及资料的管理与维护
· Maintains and updates inventories of alltraining materials
维护与更新培训资料的库存
· Monitor training programs for:为以下人员监督培训项目的实施
Management Trainees 管理培训生
Hotel School Trainees, etc 学校实习生
· Liaise with educationalinstitutions conducting hospitality and training courses
与实施酒店专业培训课程的培训机构保持联系
· Maintain current informationand records of suppliers of training resources and materials
维护现有培训资料供应商的信息与记录
On-boarding& Exiting 员工入离职
· Conduct exit interviews andprovide feedback on reasons for turnover
组织离职面谈并提供员工离职相关信息的反馈
· Assist the staff to deal withthe dimission procedure and the follow-up work
协助员工离职手续的办理及后续工作
· Assist line managers in therecruitment, induction, training, development, and succession for levels 3- 6.
协助经理完成3-6级员工的招聘,入职介绍,培训,发展和接班人工作
· Prepares and administersdetailed induction program for new staff
制定和执行新员工具体入职培训计划
· Assist foreign employees aboutthe visa matters
协助外籍员工签证办理事宜
C&B, StaffRelations & Culture Delivery薪酬福利,员工关系维护及企业文化缔造
· Familiarise yourself with theIHG HR and Training Standards. Implementproperty policies, procedures relating to training. Help Staff and Manager awareness of HRPolicies and procedures
熟悉洲际人力资源政策以及培训标准,执行相关培训的政策与程序。同时帮助员工和经理了解人力资源的规章制度
· Be in charge of daily HRoperations as overtime & leave request approval, contract extension, HealthCertificate renew, social Insurance, Housing Fund, working meal, etc.
负责日常加班、休假、合同续签、健康证管理、社保、公积金及餐费充值等薪资福利日常事务
· Assist the C&B Manager todeal with the work injury case.
协助薪资福利经理完成工伤事务的处理
· Conduct the Trainee’scommercial insurance.
为实习生购买商业保险
· Responsible for the managementof labor contract/ labor agreement.
负责劳动合同/劳务协议的管理
· Provides input for probationand formal performance appraisal discussions in line with company guidelines
按照公司的指导方针进行正式的员工绩效考核和鉴定提供建议
· Regularly communicates withstaff and maintains good relations
定期与员工交流思想,保持良好的员工关系
· Initiate action to correct ahazardous situation and notify supervisors of potential dangers
对发现的危险情形采取初期行动,并将潜在的危险报告主管
· Assist Managers for organizing GM TeaSession, union communication meeting, trade union meeting minutes, love fund,etc.
协助经理组织总经理沟通会、工会小组会议、工会简报、爱心基金等
· Assist to follow up theColleague Heartbeat survey
协助跟进员工敬业度调查
· The Daily & Monthly maintenanceof HOH
维护心之家园的更新
· Encourage staff to be active toattend hotel activities and support organize it
鼓励员工积极参与并协助组织酒店组织的相关活动
StaffAffairs 员工事务
· Maintain a current and thoroughknowledge of all staff dormitory systems
全面熟悉了解宿舍所有系统等情况
· Assist Staff Affairs Manager forthe implementation of staff dormitory standards and procedures
协助员工事务经理监督员工宿舍各项标准和工作程序的执行
· Daily perform dormitory inspections,follow up the related dormitory problems
每日宿舍检查并跟进相关宿舍的问题
· Themonthly accounting executive apartments anddormitories deduction details
每月核算高管公寓以及员工宿舍的扣款明细
· Perform Room allocations
员工宿舍房间的分配
· Inspection and allocations Locker
更衣柜的检查及分配
洲际酒店(IHG)全球酒店,旅游,服务业的领导 作为全球最大的酒店管理公司之一,在全球将近100多个国家和地区拥有超过5,900多家酒店。其客房数达到842,000多间客房。 洲际酒店集团于1984年进入中国市场,在亚太区经营了超过180家酒店,目前洲际集团进驻中国的酒店管理品牌有洲际酒店及度假村、皇冠假日酒店及度假村、假日酒店及度假村、快捷假日酒店等。 成都世纪城天堂洲际大饭店及成都世纪城假日酒店位于成都市高新技术开发区,毗邻时尚天堂购物街区,成都市政府仅咫尺之遥,到达成都双流国际机场仅需20分钟的愉快车程。成都世纪城天堂洲际大饭店拥有555间独具特色的豪华客房和套房、配备了顶级设施的现代化会议中心,一系列风格各异的餐厅和酒廊,更有精致优雅的都市水疗中心等设施;成都世纪城假日酒店拥有970间时尚舒适的客房,餐厅以及多功能会议室。 非常感谢您关注成都世纪城天堂洲际酒店群,我们秉承将合适的人安排在适合的岗位为原则,将认真阅读您的申请并慎重做出录用的决定。如果从提交申请当日起两周内您还没有收到我们的回复,有可能是我们提供的职位有限,暂时不能满足您的需求,但您的资料将保存在我们的人才资料库中。 每周一至周五(工作日)09:00-17:00为本酒店群的公开招聘日,公开招聘地点:成都市世纪城路88号。乘车路线:115、118、84路均可达到新会展中心北侧站,或地铁1号线/18号线,世纪城F口出。(应聘者请携带身份证原件、复印件以及一张一寸彩色照片。)再次感谢您的应聘,祝您在求职的道路上一切顺利,也期待您未来的辉煌!谢谢! 我们追求激情,必将令每一位员工和客人留下难忘回忆! 欲了解更多公司信息,欢迎浏览本公司网站:http://www.ihgjobs.cn/