Oversees all day to day activities of direct reports.
了解管理所有每天直接下属的销售活动
Provides positive and aggressive leadership to ensure maximum revenue potential; sets example with personal booking goals.
展示积极的,善战的领导才能以确保最大的收益机会;制定个人销售预定目标
Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
与其他销售领导合作以确保销售策略被充分理解并有效的根据不同的市场类别被实施
Recommends booking and conversion goals for sales team members.
向销售团队成员建议预订目标及转换预订至确认预订目标
Works with F&B management to develop menus and packages that drive sales.
与餐饮管理部门合作不断开发菜单及套餐从而推动销售
Analyses market information by using sales systems and implements strategy to achieve hotel’s financial room and catering goals.
通过使用销售系统来分析市场信息, 实施销售策略从而实现酒店的客房及宴会收益目标
Assists Revenue Management with completing weekly accurate catering and group projections by ensuring revenue is entered into CI/TY
通过确保收益被正确输入CI/TY宴会系统来帮助营收管理部门精确地完成每周宴会及团队收益预测
Weekly audit of the Catering diary
每周编辑宴会日程
Develops implements and sustains aggressive solicitation program focused on increasing business.
发展,推广并坚持实施具有竞争力的吸引客源项目以不断扩大酒店生意
Works with team to create and implement a sales intensity plan addressing revenue, customers and the market for the segment led by the DOSM.
在市场销售总监的领导下,与团队合作制定并执行适用于所有市场分类的关于酒店营收,客户和市场方面的销售详细运作计划
Works collaboratively with on-property sales channels (e.g., Proactive sales and Communications) and off-property sales channels (e.g., GSO & GSA and Cluster Teams) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
积极与酒店内部的销售渠道(例如,客房销售部和公关部)及酒店外部的销售渠道(例如,全球销售办公室和全球销售代理,万豪旗下其他酒店销售团队)合作,以确保达到酒店需求而且销售力量互补而不是重复浪费
Participates in sales calls with members of sales team to acquire new business and/or close on business.
参与销售团队成员的客户拜访,以争取更多的新生意或使更多的预订转为确定预定
Participates in local travel to represent hotel at trade shows, sales missions, conferences etc.
代表酒店参与展会,销售代表团及相关会议
Guest Satisfaction 客户满意
Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
展示在对客服务中的领导能力,在对客服务中以身作则并演示如何创造积极正面的客户关系
Participates in and practices daily service basics of the brand.
参与实践万豪的日常服务标准
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest complaints.
积极与客户沟通交流以获取关于产品质量和服务水平的反馈意见;积极有效的回应处理客人投诉
Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
在会前及会后积极与客人交流以获取关于产品质量的反馈意见(例如, 客房,会议设施设备,餐饮),服务水平,合同执行及总体满意度
Reviews sales and catering guest satisfaction results to identify areas of improvement. Reviews findings with Sales management team to develop appropriate corrective action and shares plans with property leadership.
回顾研究客房及宴会客人的满意度汇总以确认还需改进的方面。与销售管理团队一起探讨所发现的不足之处从而制定切合实际的改正计划并与酒店管理层分享相关计划
Ensures that a customer recognition program is in effect throughout Sales.
确保客户认可活动在销售部全面开展
Other
Performs other duties as assigned to meet business needs.
根据商业需求来灵活完成其他任务
Complies with Marriott International Hotels Limited Regional Office policies and procedures.
遵守万豪国际酒店集团区域总部的规章制度和程序
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金华万豪酒店由金华市浙中总部中心开发建设有限公司负责开发建设,隶属于金华国资委直属企业金华市城市投资建设有限公司,并由美国万豪国际集团负责运营管理,于2021年9月26日盛大开业!酒店位于金华多湖中央商务区核心区浙中总部经济中心一期1号楼,193米标志性建筑的27层-43层,总建筑面积约3.6万平方米,总客房288间。酒店五层为宴会厅及会议室,两个高档宴会厅面积分别为870㎡和600㎡。六层为万豪中餐厅,气派典雅的万豪中餐厅饱含现代感又不失中国风。二十七层为酒店大堂、全日制餐厅和大堂酒廊。二十八层到四十二层为客房区(包含行政酒廊、总统套房、副总统套房等)。四十三层为康体休闲区(设健身、游泳池、儿童乐园等),其中坐落在190米高度的无边际泳池(泳池长24.6米、宽7.7米),在您健身的同时坐拥无敌江景和璀璨城市景色。万豪国际集团作为世界上最著名的酒店管理公司之一,万豪酒店于1957年在华盛顿面世以来,在五十多年的发展中万豪以其出色的服务水准、先进的设备和技术以及优异的服务,赢得了公众的广泛赞誉和高度信任及成就、现今的万豪国际集国已发属成为拥有6500多家酒店,30个著名酒店品牌,年营业额达130亿美元的全球国际酒店集团。邀您踏上万豪职业旅程!*做五休二,法定节假日,年假,全薪病假,带薪休假等。*提供免费员工宿舍及水电费额度,距离酒店步行10分钟。*免费提供宿舍床上用品及制服洗涤服务。*免费提供每日两餐工作餐,夜宵津贴。*入职即全额基数缴纳五险一金。*实习生留任、转正后享受金华市政府引进人才生活补贴:大专:每年5000元,补助期共3年1.5万本科:第一年1万、第二年1万、第三年2万