• 五险一金
• 员工生日礼物
• 岗位晋升
• 带薪年假
• 人性化管理
• 年终奖金
• 带薪病假
• 提供食宿
• 管理规范
• 领导好

工作职责：
• Adhere to the Hilton brand building and spirit, uphold the guest－first principle, and take the initiative to timely care for guests’ needs.
根据希尔顿品牌建设及精神所述，秉承以客为先的宗旨，主动及时关注意客人的需求。
• Possess positive influence, be responsible, take the initiative to solve problems, and be good at communicating with guests and colleagues.
具有积极的影响力，有责任心，主动解决问题，善于与客人及同事沟通。
• Be flexible and responsive at work, and able to decisively adjust work requirements according to specific situations.
工作中灵活变通，反应敏捷，能果断地根据具体情况而改变工作要求。
• Provide suggestions for the department’s operating procedures and improvement of environmental facilities.
为部门的运作程序，改善环境设施等提供意见。
• Stay vigilant and responsible at all times to ensure all facilities and equipment operate normally, guarantee guests a comfortable and safe experience, and ensure employees work in a safe environment.
随时保持警惕性，具有责任心，保证所有设施及器材正常运作，确保客人有舒适安全的体验，确保员工能在安全的环境中工作。
• Greet and see off all guests with enthusiasm, friendliness and sincere smiles.
以热情、友好和真诚的笑容来迎接、问候，欢送所有的客人。
• Assist front desk staff when there are no guests in the swimming pool area.
当游泳池区域没有客人时协助前台员工工作。
• Assist and explain the usage methods of fitness center equipment.
能协助并解释健身中心设备的使用方法。
• Ensure sufficient mineral water and towels for guests.
确保客用矿泉水及毛巾准备充足。
• Ensure audio－visual equipment is well－preserved and in normal working condition.
确保视听设备保存完好及能正常使用。
• Check and ensure all inventories and supplies are sufficient, such as towels and drinking water.
检查与确所有保库存及用品准备充足，如毛巾和饮用水。
• Stay vigilant and responsible for the personal safety of guests in the swimming pool area at all times.
随时警惕和负责游泳池区域内客人的人身安全。
• Ensure the safety of all guests when using fitness equipment.
确保所有客人在使用健身设备时的安全。
• Keep swimming pool equipment neatly arranged; maintain the cleanliness of the swimming pool area, dispose of garbage into trash cans; use correct and safe techniques to ensure all activities and work are carried out in a safe environment.
游泳池的设备摆放整齐；保持游泳池区域干净，将垃圾投放到垃圾桶内；运用正确安全的技术确保所有的活动及工作在安全的环境中进行。
• Test water pressure and chlorine content, and report to the Assistant Fitness Center Manager in a timely manner.
检测水压及氯气含量，及时向健身中心副经理报告。
• Take the initiative to introduce membership cards of the spa and fitness center to guests.
主动向客人介绍水疗中心和健身中心的会员卡。
• Identify faulty equipment and follow up on maintenance matters.
注意出故障的设备并跟进其维修事宜。

任职资格：
1.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
擅长于处理宾客关系，能快速有效的应对各种问题。
2.Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。
3.Minimum 2 years experience or equivalent combination of education and experience.
至少两年的工作经验或相关技能的学习。
4.Holds Life Guard Certificate.
具有救生员证。

Located at the northwest of Danzhou seaside and Moon Tower opened in 18th December,2021, Hainan Ocean Flower Island offers a unique variety of attractions and facilities that range from themed amusement parks, entertainment venues and international shopping facilities to a culinary street that offers a myriad of options from Asian street food to Michelin-star dining.酒店坐落于海南省儋州市黄金滨海度假区-中国海南海花岛，星塔已于2021年12月18日开业，岛上汇聚全球28大旅游业态，集主题乐园、度假酒店、购物美食、会议会展、滨海娱乐、文化演艺等于一体，是“全球人向往的文化旅游胜地”。The hotel offers excellent Meeting & Event facilities, ranging from a 510 sqm Ballroom and 8 multi-function rooms, ideal for mid-sized conferences and special events. Only minutes away from the hotel is world-class convention & exhibition center that is equipped to stage large-scale international conferences, conventions as well as big events.  酒店拥有405间精美客房与套房、三个特色餐厅和两个酒廊、完善的娱乐设施等，为宾客打造高品质精致体验和舒适愉悦的旅居时光。510平方米无柱宴会厅及8个不同规格的会议室等，全方位满足会议和婚宴客人的不同需求，是潮流酒会、泳池派对、社交会客的理想之选。                                                                                                                海花岛希尔顿酒店官方微信                             人力资源部官方微信