招聘Reservation Agent预订文员_厦门佳逸酒店，希尔顿格芮精选酒店招聘信息-138job.com

·按时完成希尔顿大学相关课程学习，并确保通过测试。

·熟悉了解酒店产品知识，以及相关活动。同时对酒店及周边的产品知识具备高度的认知。

·实现客房销售和收益的最大化，其中以客房促销最为重要。

·及时高效的处理来自不同渠道的预定。

·完成当班文秘工作，具体包括准备往来文件，文件的归档，发送传真，电子邮件等。

·一直保持积极的销售态度，不错失酒店范围内的任何销售机会。

·确保所有的被拒业务根据原因加以归档。

·确保所有往来文件被及时归档，其信息准确无误。

·遵守公司的信用制度并确保所有预期收益能被及时收取。

·遵守预先设定的客房供应及房价控制。

·根据预定部相关流程，维护及更新客户资料和营销数据库。

·持续性地确保高水准的对客服务标准。

·确保与相关的所有信息输入准确无误，并保证有足够的备份以做检查。

·定期组织员工培训，确保员工收悉了解酒店产品，服务标准及相关知识。

·遵守所有公司关于预定部的规定。

·遵守由酒店所有有关系统和操作流程的规定。

·将预定的工作质量永远放在首位。

·严格遵守品牌服务标准。

·确保员工充分的理解并遵守员工手册内容。

·如有必要，该部门有权更改或补充该职位描述。

·完成任何其他合理的职责和被指派的职责。

·遵守由收益管理经理制订的所有有关系统和操作流程的规定。

·将预定的工作质量永远放在首位。

·严格遵守品牌服务标准。

·如有必要，该部门有权更改或补充该职位描述。

·完成任何其他合理的职责和被指派的职责。完成任何其他合理的职责和被指派的职责。

Curio Collection by Hilton is a global set of remarkable upper-upscale hotels handpicked for their distinct character and personality.Curio Xiamen is the unique seaside hotel in this historic port city, standing in the center of the most artistic“ fishing village” Zengcuoan with more than 800 years history, which is one of the most popular tourism destinations of Xiamen. The Hotel is close to the popular attractions, such as Zengcuoan, Xiamen University and Baicheng Beach etc, with major corporations nearby. It is only10-minute distance to downtown (Zhongshan Road) and 22 minutes to Xiamen international Airport. Our tastefully-appointed hotel features the modern conveniences suited to the tourists, business traveler, young couples, families, while showcasing the authentic local fabric, along with a great location and inspiring service for guests’ exploration and discovery of local culture, lifestyle and sceneries.格芮精选品牌是希尔顿集团旗下一个集全球超豪华酒店特色的精选，一家为您甄选全球极具独特魅力及个性的酒店。厦门佳逸酒店，希尔顿格芮精选酒店是厦门这座充满历史意义的港口城市中别具一格的海滨酒店，坐落于曾厝垵这个源远流长的“渔村”的心脏位置。毗邻各大公司及广受欢迎的旅游景点，如曾厝垵，胡里山炮台，厦门大学和白城海滩等。酒店周边交通四通八达，10分钟车程可到市中心(中山路)，22分钟可抵达厦门高崎国际机场。酒店提供现代化便利设施，拥有绝佳的地理位置和休闲娱乐设施，厦门佳逸酒店，希尔顿格芮精选酒店将以国际标准完美诠释曾厝垵和厦门本地渔村和华侨文化，为宾客缔造探索与发现的人文文化、生活方式与自然风光之旅。卓越起点，无限可能！Benefits for Team Member 员工福利1. Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费用餐。2. Team Member Dormitory免费员工宿舍Team Member dormitory will be provided to non-local team members with air condition, refrigerator, washing machine, bed linens and WIFI.酒店为非本地成员提供舒适的团队成员宿舍，配备空调、洗衣机、床上用品及WIFI。3. Social Benefits全面的社会保险Full social insurance, housing fund will be offered to all team members.提供养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program团队成员入住优惠价It is our policy that team members can benefit from team member rate when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.提供法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等假期。6. Team Member Awards团队成员嘉奖We will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.酒店将定期进行月度优秀成员、年度优秀成员、悦客计划、部门认可等表彰。7. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses (in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8. Variety of Activities团队成员活动Hotel will organize a variety of activities for team members regularly.酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Recruitment Day 招聘接待日：Tuesday to Friday: 10.30am – 11.30am；2.00pm – 5.00pm周二至周五：上午10:30 - 11:30；下午2:00 - 5:00（请提前做好面试预约）Contact Number 联系方式：联系电话：0592-2270860联系人：人力资源部Address for interview应聘地址：B2 Floor, HR Office,No.8, Zengcuoanbei Road, Siming District,Xiamen City厦门市思明区曾厝垵北路8号负二楼人力资源部Transportation Information交通信息Please take No. 20, No.52, No.135 to Zengcuoan West Road Station, then about 3 minutes walking distance to office.Please take No.2, No.52, No. 87, No.92, No.310,to Keji Middle School Station, then about 5 minutes walking distance to office.可乘坐20路、52路、135路公交车于曾厝垵西路站，步行3分钟左右即可到达。可乘坐2路、52路、87路、92路、310路公交车于科技中学站下车，步行5分钟左右即可到达。 Please bring an inch photo in color, ID card, a copy of your certificates and resume.求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件、简历扫描下方二维码，关注微信公众号“Curio XM领航者加油站”，随时了解酒店一手信息。Looking forward seeing you!期待您的到来!