• 五险一金
• 带薪年假
• 包吃包住
• 人性化管理
• 技能培训
• 领导好
• 管理规范
• 员工生日礼物
• 节日礼物
• 岗位晋升

根据工作流程为所有客人办理入住手续。
Registers and rooms all arrivals according to established procedures.
维护备用金确保每日现金流量与报表一致。
Maintains cash float and ensures accurate daily report of all money received.
熟知所有的市场活动推广。
Knowledgeable of all special promotion procedures.
注意客人的投诉，问询和其它需求，不能解决的问题及时向主管或值班经理反应跟进。
Attends to guest’s complaints, inquiries and requests, referee’s problems to supervisor/ 
Manager if he/she unable to assist.
熟知酒店各项安全规章制度，了解紧急救护，火警和紧急事件的处理流程，能正确使用灭火
器等消防器材。
Be familiar with property safety, first aid and fire and emergency procedures and operate 
equipment safely and sensibly.
及时对危险的情况采取补救措施，并对管理层汇报潜在的危险。
Initiate action to correct a hazardous situation and notify management of potential 
dangers.

能力要求SPECIFICATION

双语（英文，中文）
Bilingual (English and Chinese)
与人接触时，会花大量时间用来沟通；具有与顾客、员工及第三方良好沟通的能力反映了酒店、品牌和集团的优势。
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
精通计算机软件和系统。
Proficient in the use of Microsoft Office and Front Office System
酒店管理或者行政管理本科毕业或者相同学历
Bachelor’s degree in Hotel Administration, Business Administration or equivalent

湖之水，静谧优美如诗如歌，亦能激起心底波澜。裸心泊是你回归自然的港湾。这里不止是一个度假胜地，就如同水之形，无法定义。听从你的内心，去塑造独一无二的度假体验。裸心泊是裸心以江南水乡意境为灵感倾力打造的高端度假村，坐拥蕴含深厚水乡文化的苏州太湖湖畔。拥有92间各具特色的主题客房，2个特色餐厅，世界级的裸叶水疗中心，以及能体验传统手工艺的苏艺村。裸心泊以“苏泊水境”为特色，推出了丰富多样的水岸活动，带来不同季节的度假新体验。Welcome to naked Water. Inspired by Taihu Lake’s serenity and grace, naked Water brings fluidity and poetry into the resort experience. We hope you can enjoy your visit, and indulge in this new found contemporary luxury.Born of the area’s rich culture and eternal grace, naked Water takes the form of a traditional Suzhou community at Taihu’s lakeside, enhancing the luxury resort experience with nature and heritage. naked Water comes with 92 themed guest rooms, 2 restaurants, a world-class naked Leaf Spa and a Su Village for crafts and arts. As the harbour for your return to nature, naked Water is the much-deserved getaway for anyone in search of both a cultural and natural escape.热爱生活、热爱酒店；善于学习，敢于担当；团队至上，倡导绿色； Love your life, love hotel; Being good at learning, and responsible; Team comes first, GREEN advocator.Fun, Fresh, Green, Great