主要工作职责:
Core Responsibilities:
了解整个市场,包括竞争对手的优势和劣势,供应和需求等,并确定业务,以实现个人收入目标;
Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.
帮助确定促销价格和策略,以最大化度假村的销售结果,同时使用谈判技巧和创造性销售能力来完成业务和谈判合同;
Help to determine promotional price and strategy to maximize sales outcome for naked Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts.
通过积极主动的销售行动,如销售计划和电话推销等,积极为公司活动创造并建立、维护和管理与公司客人的关系;
Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests.
支持公司的服务和关系策略,通过在每个客户体验中提供卓越的服务来提高客户忠诚度。提供符合裸心标准的优质客户服务;
Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard.
与客人沟通,获取对产品质量和服务水平的反馈;
Interacts with guests to obtain feedback on product quality and service levels.
通过了解客户的需求,推荐最能满足他们需求、超越他们期望的适当功能和服务,为客户服务,同时建立与公司的关系和忠诚度;
Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
建立并加强与现有客户和新客户的关系,以实现未来的预订。管理和发展与内部和外部主要利益相关者的关系;
Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders.
必要的工作技能
Essential Job Skills
优秀的英语和普通话的口头和书面沟通和谈判能力。
Excellent communication and negotiation skills in both oral and written English &Mandarin
解决问题的态度和前瞻性思维。
Problem solving attitude and forward thinking
认真细致。
Committed and detailed-oriented
能够独立工作,有“愿意做”的态度
Able to work independently and have a “can do” attitude
致力于自然保护、生态旅游和可持续发展,加分项
Devoted to nature preservation, ecotourism and sustainability is highly desirable
精通计算机技能
Proficient in computer skills
湖之水,静谧优美如诗如歌,亦能激起心底波澜。裸心泊是你回归自然的港湾。这里不止是一个度假胜地,就如同水之形,无法定义。听从你的内心,去塑造独一无二的度假体验。裸心泊是裸心以江南水乡意境为灵感倾力打造的高端度假村,坐拥蕴含深厚水乡文化的苏州太湖湖畔。拥有92间各具特色的主题客房,2个特色餐厅,世界级的裸叶水疗中心,以及能体验传统手工艺的苏艺村。裸心泊以“苏泊水境”为特色,推出了丰富多样的水岸活动,带来不同季节的度假新体验。Welcome to naked Water. Inspired by Taihu Lake’s serenity and grace, naked Water brings fluidity and poetry into the resort experience. We hope you can enjoy your visit, and indulge in this new found contemporary luxury.Born of the area’s rich culture and eternal grace, naked Water takes the form of a traditional Suzhou community at Taihu’s lakeside, enhancing the luxury resort experience with nature and heritage. naked Water comes with 92 themed guest rooms, 2 restaurants, a world-class naked Leaf Spa and a Su Village for crafts and arts. As the harbour for your return to nature, naked Water is the much-deserved getaway for anyone in search of both a cultural and natural escape.热爱生活、热爱酒店;善于学习,敢于担当;团队至上,倡导绿色; Love your life, love hotel; Being good at learning, and responsible; Team comes first, GREEN advocator.Fun, Fresh, Green, Great