- Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction
了解酒店目标客户的需求及相应的行业知识,确保酒店的产品及服务优于竞争对手酒店,最大化的提高生意装换率及客户满意度。
- Prepare Weekly Events Forecast and seize upselling opportunities
准备每周活动的预测和把握扩大销售的机会。
- Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion
确保生意的及时跟进及同客户建立战略合作的关系,提升并维持生意转换率及客人满意度始终维持高水准。
- Supervise the timely delivery of Master Invoice to customers and facilitate payment
跟进客户发票交付以及加快客人付款。
- Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated
与预订部,市场销售部,餐饮部通力合作以确保所有环节顺利进行。
- In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
在会议计划过程中,同会议主办方充分沟通,考虑活动的流程,餐饮安排,菜单定制,布置需要等因素,确保活动场地的优化使用,提高会议执行的效率。
- Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
每天每个会议筹办者见面汇报日常事件,检讨消费,账单和任何异常合约估计最终计费帐单和审查
- Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience
计划和进行事前与客户以及餐饮工作人员协商,以确定潜在的客户体验的增强
成都温江皇冠假日酒店是温江区域唯一入驻的国际品牌酒店,酒店地理位置优越,距离双流国际机场仅30分钟车程。 酒店位于成都温江区核心区域,完善的酒店设施与全方位的综合会议设施以及温泉水疗配合皇冠假日酒店闻名遐迩的款客之道,定能让下榻宾客都能拥有一个愉快惬意的旅程。 成都温江皇冠假日酒店拥有458间客房,设计时尚典雅,富含时代韵味的装潢布饰彰显高雅品味。77间套房配套设施齐备,令商务和休闲旅客倍感舒适方便,配合皇冠假日酒店闻名遐迩的款客之道,定能让下榻宾客都能拥有一个愉快惬意的旅程。成都温江温泉智选假日酒店拥有150间客房包含17间套房,酒店装修风格和设计理念时尚、充满活力,简洁而品味高雅。优越的地理位置、物超所值的酒店理念,完善的会议设施配备,先进的音响、试听设备、宽带无线上网、无线麦克风设备及投影仪等,以助您成功举办会议。为每一位注重时效的商务和旅游人士所提供的“睿智选择”。