岗位职责/Job Responsibilities
- 向客人提供高品质的服务。
Deliver high quality service to guests
- 协调康乐设施和设备的所有保养工作。
Co-ordinate the maintenance of all recreational facilities and equipment
- 负责所有对客服务的安全 。
Responsible for the safety of all guest services
- 对部门的产品及服务的销售工作进行管理。
Manage the sale and promotion of departmental products and services
- 协助新产品和服务的开发工作。
Assist with the development of new products and services
- 遵守酒店和企业指导方针(如标识指导方针安全指导方针等)。
Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
- 遵守部门清洁和保养规定。
Adhere to departmental cleaning and maintenance programs
岗位要求/Job Requirements
- 具有解决问题和组织能力。Problem solving and organizational abilities.
- 具备较强的宾客服务意识和专业技能
- 温馨提示:投递简历时请务必附上近期证件照。
Good guests service sense and professional skills.Kindly remind: Please attached your latest photo on your CV when you apply for us.
By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection)
通过申请此职位,您已阅读、理解并同意我们的数据保护政策。(如果超链接无法将您导航到策略,请复制此URL并在web浏览器中查看:https://www.shangri-la.com/group/careers/data-protection)
苏州园区香格里拉坐落于苏州工业园区协鑫广场,共有303 间现代风格的客房及套房。酒店所在的协鑫广场是一处集地标酒店、零售店铺及住宅空间为一身的城市综合体。酒店客房坐拥金鸡湖的水光山色,内饰装潢尽显艺术不凡品味。酒店地处园区黄金地段,交通便利,可方便前往苏州市内多处文化及休闲景点,是您在城中的理想下榻之选。位于酒店 31 层的豪华阁贵宾廊提供一系列个性化升级礼遇,为商务及休闲宾客营造一方都市之中的清静绿洲。酒店内的两家餐厅分别供应正宗淮扬美食及缤纷环球菜品,可满足高档或休闲餐饮需求。餐厅内设有剧院式现场烹饪台及私人用餐区,同时供应环球自助餐及精品单点菜单。结束了一天的工作或观光,宾客可以在环境优美、功能完善的健身及休闲设施中放松身心——在室内恒温泳池畅快潜游,在健身房塑造理想体态,或者在水疗护理的温柔呵护中深深沉醉。· 303间客房与套房· 两家餐厅及大堂酒廊· 邻近金鸡湖风景区、苏州国际博览中心及苏州文化艺术中心。 Featuring 303 contemporary guestrooms and suites, Shangri-La Yuanqu, Suzhou is housed in GCL Plaza, a landmark hotel, retail and residential development. The hotel features art-infused rooms with sweeping views of the nearby Jinji Lake. Its prime location, within the heart of Suzhou Industrial Park, offers easy access to Suzhou’s many cultural and lifestyle attractions, serving as your carefree urban haven to call home while in the city.The Horizon Club Lounge, located on the 31st floor, is an oasis of enhanced personalized privileges for business and leisure travellers alike. The hotel’s 2 restaurants present fine-dining and casual culinary journeys with authentic Huaiyang cuisine as well as diverse global flavours. Dining options encompass theatrical live-cooking stations, private dining, international buffets and exquisite a la carte selections.Unwind after a day of business or sightseeing in the stylish and comprehensive fitness and recreation facilities. Enjoy a refreshing dip in the indoor heated pool, stay in shape with a workout, any hour of the day, or wind down with a blissful luxury spa ritual. · 303 rooms and suites· 2 restaurants and lobby lounge· Adjacent to Jinji Lake, Suzhou Expo Centre and Suzhou Culture and Arts Centre