岗位职责
1、对酒吧经理负责,具体实施对大堂吧的日常营运管理工作。
2、负责制定大堂吧工作计划,并有效组织实施。
3、每日参与并检查、指导大堂吧工作执行情况,及时发现问题、处理问题并做好记录。
4、负责主持大堂吧每日例会;参加大堂吧/酒吧每周周会、每月月会、楼面协调会、餐饮部经营分析会,并确保上情下达、下情上呈。
5、负责部门新员工培训和员工的在岗培训工作,确保员工的素质、技能符合岗位要求。
6、合理调配人力,保证部门日常工作的人员配置并保持楼面清洁卫生和服务质量水准。
7、负责作业前菜单或工作单的查看,主动了解每位客人对服务和出品的特殊要求,并及时将信息传达给服务人员和出品部门,且须一一检查落实。
8、全程负责并参与每次的VIP服务,服务结束后,及时召集服务人员工进行总结。
9、依据客人需求对大堂吧各项管理制度、政策以及部门操作程序、出品及服务标准提出有建设性的意见和建议。
10、与餐饮部其他部门的有效协调和沟通,使工作顺利进行。
11、与客人建立良好的公共关系,并及时处理发生在部门的各类投诉、意外和突发事件。
12、关注市场,积极参与部门经营推广方案的讨论,并提出对经营有建设性的建议。
13、参与部门营运现场的操作、检查、监督,并及时予以工作指导。
14、对直接下属进行约谈和工作评估,并适时有效的激励各级员工士气。
15、定时与成控部主管联系,确保大堂吧酒水成本得到有效控制。
16、与营业部及其他部门密切联系出色完成各项接待任务。
17、负责执行大堂吧设备、设施的维护保养工作,使之经常处于完好的状态并得到合理的使用,防止事故发生。
18、负责检查大堂吧员工个人、区域环境等卫生及员工操作安全状况,贯彻执行饮食卫生制度,确保部门各项卫生及安全措施的实施。
岗位要求
1、性别不限,工作认真负责,并有一定的管理水平和经营理念
2、懂各种酒水知识
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Welcome to Hilton Ningbo Dongqian Lake, situated in Dongqian Lake, fronted by the water and backed by the scenic hills, our full service resort offers country ambiance and friendly service. From the resort , it will only takes you 30 minutes drive to downtown or the Ningbo Lishe International Airport. Hilton Ningbo Dongqian Lake Resort sets the benchmark for worldy style and sophisticated hospitality, where guests can stay connected and feel that they belong. The resort located in Dongqian Lake where you can experience the local famous Fishing Light at Yinwan Bay scenery right across from the resort. With a luxury and modern interior design, the resort creates a total relaxation environment for you, whereby you could appreciate the artistic creation which were tastefully furnished. With 280 spacious, contemporary guest rooms, all Deluxe Rooms feature picturesque views of Dongqian Lake which provides you with a serenity atmosphere. All shower rooms are equipped with rain forest shower which gives you relaxation after a long day, while you can enjoyed the in room entertainment system with 49-inchhigh resolution LCD TV, high-speed wired and wireless internet connection and a multimedia work station. An independent Conference Center overlooking the Dongqian Lake offers 4,000 sqm area in total, including one pillarless ballroom of 1,500 sqm with 8mheightceiling and a 500 sqm outdoor terrace with serenity lake view. It also consist of six Meeting Rooms, two VIP Rooms, one Boardroom and aspacious outdoor patio with more than 1,000 sqm. All meeting facilities arewell equipped with latest audio-visual, technical facilities and High-speed wired and wireless Internet access. The resort offers innovative, trendy restaurants and lounges are set to become favorite destinations for resort guests and city residents alike. Fortune Pavilion Chinese Restaurant served authentic Ningbo and Cantonese cuisine. Lake Shore Caféis an opened kitchen concept restaurant, savor a unique gastronomic experience for a buffet breakfast, lunch, dinner or a-la carte with Western and Asian food selection . Xiu an innovative hot pot restaurant where you can indulge in a wide selection of fresh seafood, meats, organic and healthy ingredients. Recreation options include a heated indoor swimming pool and Fitness Center equipped with the latest equipment. The Recreational Center offers indoor badmintion court,table tennisand mahjong room.Cool Spot Bar features dynamic interiordesign and a rang of high-quality entertainment.The Spa offers a quiet haven to relax and re-energise. 欢迎来到宁波东钱湖华茂希尔顿酒店,畅享湖光山色间的半岛美景!酒店距离市区仅30分钟车程,20分钟外环高架直达宁波栎社国际机场. 酒店依山面湖,与东钱湖的著名景观 -- 钱湖渔火隔湖相望,遥相辉映。独具现代特色的酒店内成列精心挑选的艺术藏品,为您传递独特的艺术氛围! 280间设计时尚优雅的客房及套房,配有贴心的客房设施以及宽敞的热带雨林淋浴间,所有的豪华客房都可观赏具有“西湖风光、太湖气魄”美誉的东钱湖美景!无线上网、49英寸高清液晶电视、多媒体连接器等各种设施。让您尽情放松,焕发活力。 独立的会议中心拥有4000平方米会议场地,包括一间1200平方米,层高8米的无柱大宴会厅,400平方米的前厅可直接连接户外露台俯观东钱湖美景,1间380平方米、层高5米得多功能会议厅,此外还设有5间会议室、2间VIP贵宾厅、1间董事会议室以及宽敞的户外宴会活动空间,所有会议厅均配备先进的视听设备及无线网络。 各具特色的酒店餐厅提供极具匠心的美食,富有激情的服务传递细致入微的关怀。钱湖阁融合粤系美食与宁波菜的精致与原味,湖畔咖啡厅体现开放与丰富、秀--火锅餐厅独特而欢愉。 拥有无限湖景的室外泳池、配置先进完善的健身中心、室内恒温泳池、室内羽毛球馆、乒乓球室、KTV、棋牌室、台球室以及调理身心的水疗中心完备而先进。Benefits for Team Member 员工福利 1. Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费用餐。2. Team Member Dormitory免费员工宿舍Team Member dormitory will be provided to non-local team members with air condition, bed linens and WIFI.酒店为非本地成员提供舒适的团队成员宿舍,每个房间配备空调、床上用品及WIFI。3. Social Benefits全面的社会保险Full social insurance, housing fund will be offered to all team members.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program团队成员入住优惠价 It is our policy that team members can benefit from team member rate (J1D) when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Awards团队成员嘉奖 We will award whoever dedicates to work as Team Member of Quarter, Team Member of Year and etc.酒店将定期进行季度优秀成员、年度优秀成员等表彰。7. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8. Variety of Activities团队成员活动Hotel will organize a variety of activities for team members regularly.酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Weekly Recruitment Day每周公开招聘日:Monday To Friday:9:00-12:00;2:00-17:00周一至周五:上午9:00-12:00;下午2:00-17:00 Transportation Information交通信息 Bus Route公交路线 Please take No.81,912,981 to Qing Shanao , then about 5 minutes walking distance to hotel.可乘坐81,912,981公交路线于青山岙站下车,步行5分钟左右即可到达。Subway Route地铁路线Please take Metro Line 4 to Dongqian Lake Station and then go to the hotel.可搭乘地铁4号线抵达东钱湖站,再前往酒店Hotel HR Department Office Address酒店人力资源部办公室地址 -1F, No. 99 Lianxin Road, Dongqian Lake Tourist Holiday Resort, Ningbo, Zhejiang Province, P.R.China浙江省宁波市东钱湖旅游度假区连心路99号负一楼Please bring a photo (2.5X87.5px) in color, ID card, a copy of your certificates and other qualifications.求职请携带近期彩色1寸照片,身份证、相关学历或岗位资质证明原件及复印件