带领团队完成酒店设定的销售目标及相关任务。
Lead the team to achieve sales targets and related tasks set by the hotel.
全面负责酒店所有产品的宣传与销售工作,包括但不限于宴会,客房,婚姻,餐饮等。
Responsible for the promotion and sales of all products of the hotel, including but not limited to banquets, rooms, marriages, catering, etc.
制定销售计划并确保所有团队成员按照计划执行对所负责的地区或行业的客户进行维护及开发,通过电话销售,当面拜访等形式了解客户需求并最终达成销售。
Develop sales plans and ensure that all team members maintain and develop customers in the region or industry they are responsible for according to the plan, understanding customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
总结管理酒店的销售流程。定期对销售进行工作评估,确保每个销售人员完成销售目标。
Summarize and manage the hotel sales process, conducting regular sales evaluations to ensure each salesperson achieves the sales target.
监管销售的产值并且根据市场变化调整销售的行动。
Monitor the output value of sales and adjust sales actions according to market changes.
组织出差的计划表并且管理出差的经费,优化市场销售力度。
Organize travel schedules and manage travel expenses to optimize sales force.
与会展公司,会议服务公司,旅行社和希尔顿区域销售办公室建立良好的联系。
Build relationships with convention companies, conference service companies, travel agents and Hilton regional sales offices.
使宴会销售部的每一位员工了解自己的职责,目标,成绩,一年两次对员工进行评估。
Make every employee in the Banquet Sales department aware of his / her responsibilities, goals and achievements, and evaluate employees twice a year.
亲自管理及维护重要的客户。
Personally manage and maintain key accounts.
建立个人销售的目标,并且挑选重要的客户。
Set personal sales goals and select key customers.
与销售部,市场传讯部和收益管理部共同调整团队定房,完成酒店内部最大生产力。
Work with Sales, Marketing Communications and Revenue Management to adjust team bookings to achieve maximum productivity within the hotel.
确保销售团队可以高效地制作完成报价,合同发送给客户并及时跟进,邀约客户进行酒店参观。
Ensure that the Sales team effectively complete quotations, send contracts to customers and follow-up promptly, inviting customers to visit the hotel.
确保部门及时发送团队工作单,宴会工作单,同时确保相关部门接收到相关信息。
Ensure that the department sends the teamwork order in a timely manner and the banquet work order is received by the relevant departments.
主动收集市场及行业信息与销售团队其他成员分享,抓住商机并最终转换为生意确认下来。
Proactively collect market and industry information to share with other members of the Sales team, capturing business opportunities and ultimately converting to business confirmations.
了解并熟悉竞争对手的所有产品信息,包括主要客户及其产量、酒店客房、餐饮、会务相关促销信息等,并及时反馈信息给商务发展总监/销售部总监。
Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference promotion information, and feedback promptly to the Commercial Director / Director of Sales.
在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。
Welcome key customers, team leaders and VIPs to the hotel when they arrive.
组织定期的会议,确保销售团队与酒店运作团队有效的沟通,并协助宴会销售部或运营部跟进宴会或会议中发生的事件。
Organize regular meetings to ensure effective communication between the Sales team and the hotel Operations team, assisting the Banquet Sales department or Operations department in following-up on events during the banquet or meeting.
无论何时,最大化增加销售额,并对团队及宴会收入进行有效的预测。
Maximize sales at all times and effectively forecast team and banquet revenue.
负责部门相关部分的预算制定,并积极参与预测及市场计划的制定。
Responsible for the budget formulation of relevant departments, actively participate in the formulation of forecasts and market plans.
定期给员工进行培训,确保团队熟悉酒店产品及流程,可以高效的发掘客户需求并为之提供专业的定制服务。
Provide regular training to employees to ensure that the team is familiar with hotel products and processes, able to efficiently explore customer needs and provide professional customized services.
定期分析客户产量及客源市场结构,预判市场发展趋势并提前设计产品及渠道以便抓住商机。
领导销售团队达到部门目标。
Regularly analyze customer output and source market structure, anticipate market trends and design products and channels in advance to seize business opportunities.
组织并主持每周团队及宴会沟通会议,以及大型活动沟通会。
Organize and host weekly team and banquet communication meetings, as well as large-scale event communication meetings.
通过防火生命安全员的建议,确保大型活动的规范操作并及时纠正危险区域。
Ensure proper operation of major events and timely correction of hazardous areas as recommended by the Fire Safety Officers.
与餐饮部紧密合作确保维护酒店卫生和食品安全控制标准。
Work closely with the Food & Beverage department to ensure the maintenance of hotel hygiene and food safety control standards.
确保销售人员了解基本训练和食品安全卫生控制准则,以及处理有关食品卫生的投诉程序。
Ensure Sales staff are aware of basic training and food safety and hygiene control guidelines, as well as the handling of food hygiene complaints procedures.
与餐饮部联络发展新概念,主题菜单,设以满足客人需要,提供更好的选择以提高收入。
Liaise with F&B to develop new concepts and themed menus to meet guest needs and provide better options to increase revenue.
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