1.Reports complaints or problems to Team Leader/Assistant Manager – Front Office if no immediate solution can be found.
遇到客人的投诉或问题,如果不能马上找到解决办法,则汇报给前厅领班/副理。
2.Ensures that guests receive a speedy and efficient check in/out.
确保客人得到快速、高效、准确的入住登记和结账离店服务。
3.Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.
确保严格遵守酒店的收银程序;所有备用金都要根据财务部设立的政策和程序合理使用。
4.Ensures that the guests’ bills are presented and collected accordingly.
确保提供给客人的账单正确,并正确收款。
5.Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
保证具有营销员的态度,并抓住酒店内的一切销售机会。
6.Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.
根据部门运营手册的标准处理所有抵、离店记录。
7.Adheres to pre-set availability and rate controls.
遵守预先设立的可用房安排及房价控制。
衢州希尔顿逸林酒店地处衢州市柯城区,毗邻钱塘江的主要支流--衢江,邻近大南门遗址公园--衢州城墙、水亭门景区及吾悦广场等商业综合体。酒店地理位置优越,交通便利,距离衢州站6公里,距衢州机场7.5公里,集商业、居住、餐饮、购物、娱乐于一体,演绎全新的商业时尚,是商务与休闲旅客的品质之选。327间设备完善的客房及精致套房,可将衢江美景一览无余。秉承希尔顿逸林酒店品牌的到现代美学设计理念,客房的布局在空间实用性和居家风格内饰之间取得巧妙平衡,为宾客营造出启发灵感的工作和休闲空间。Located in Kecheng District of Quzhou City, adjacent to Qujiang, the main tribu utary of Qiantang River, it is close to Quzhou City Wall Shuiting Gate scenic spot and Wuyue Square and many commercial complex. With convenient location, hotel is 6 km from Quzhou Railway Station and 7.5 km from Quzhou Airport. You can enjoy dining,shoppin g and entertainment right on your doorstep. DoubleTree by Hilton Quzhou is an ideal choice for business and leisure travelers by leading a new commercial fashion.327 well-equipped guest rooms and exquisite suites offer panoramic views of the qujiang River. Adhering to the modern aesthetics of the DoubleTree Hilton brand,the layout of the rooms strikes a balance between spatial practicality and home-style interiors,creating inspirational work and leisure Spaces for guests.酒店地处衢州市柯城区,地理位置优越,交通便利,距离衢州站6公里,距衢州机场7.5公里。Located in Kecheng District of Quzhou City,with convenient location, hotel is 6 km from Quzhou Railway Station and 7.5 km from Quzhou Airport所有房间均配备浴缸,套房均配备胶囊咖啡机。All rooms are equipped with bathtubs and suites are equipped with capsule coffee machine.衢州酒店客房面积之最,93%的客房均有阳台。The largest room size in Quzhou, with 93% rooms have balcony宴会厅--婚宴定制灯光效果,900平米的无柱大宴会厅。Customized light effect for wedding in ballroom, The most luxurious and highest pillarless grand ballroom in Quzhou.希尔顿荣誉客会奖励计划。 Hilton Honors Program.交通信息Transportation Information可乘坐21路、28路公交车于九华中大道站,步行3分钟左右即可到达。可乘坐21路、27路、28路、公交车于新湖兰馨苑站下车,步行5分钟左右即可到达。Take bus No. 21 and No. 28 to Jiuhua Middle Avenue Station and walk for about 3 minutes.Take bus No. 21, No. 27, No. 28, and get off at Xinhu Lanxinyuan Station and walk for about 5 minutes.地址: Address衢州市柯城区九华中大道377衢州希尔顿逸林酒店负一楼人力资源部No.377 Jiuhua Middle Road, Kecheng District, Quzhou City DoubleTree by Hilton Quzhou HR Office联系方式:133 2610 9276 (微信同号)Contact Me:133 2610 9276