Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
Create a positive hotel image in every interaction with internal and external customers.
在与国内外的客人交流时,努力保持酒店的正面形象。
Adhere to hotel brand standards.
坚持酒店的品牌标准。
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
保持高水平的酒店产品和服务知识,以便向客人解释和介绍相关的服务设施。
Implement working schedule based on forecast, banquet reservation, group and VIP arrivals.
根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。
Make recommendations to superior, improve working efficiency and sales so as to increase resources and control cost.
给领导提出建议,提高工作效率,促进销售,并达到增源节支的目的。
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上海新华联索菲特大酒店融合巴黎式典雅与上海式风情,外观借鉴法式古典之源与上海现代之魂,尽显建筑美学。坐落于上海虹桥商务区的优越地段,酒店距离虹桥枢纽仅5分钟车程,距离上海虹桥机场仅3公里,毗邻上海国家会展中心,并有免费班车接送。酒店拥有356间装修典雅的客房,1027平米的豪华宴会厅可轻松容纳900人举办会议和就会,另外酒店设有中、西、日式餐厅及专业酒吧,为宾客打造卓越的商务休闲以及餐饮体验。由法国雅高集团管理,秉持着责任待客的艺术和多元、平等、包容的文化,期待热情洋溢,需要展现自我的平台,致力于高质量客户服务的心艺家加入!